Data Center Operations Technician — Entry Level & On-Call

Pantera Capital; Southaven (MS); On-site; USD 38,000 - 58,000; Full time

Job summary

SpaceXAI is seeking an Associate Data Center Operations Technician to help ensure health and reliability of server and network infrastructure across data centers and global points of presence. You will work closely with senior technicians, follow directions, and grow skills in a fast-paced environment.

Strong attention to detail, the ability to lift up to 35lbs, and willingness to go on-site during emergencies are required. This role supports ECS-style operations and on-call rotations.

Qualifications

• Basic Linux skills or a strong desire to learn.
• Experience being on-call or responding to technical issues.
• Excellent prioritization and time management skills.
• Detail oriented and able to work in a fast-paced environment.

Responsibilities

• Assist with troubleshooting and monitoring of servers and network equipment in data centers and global points of presence.
• Support rack and stack of data center network equipment.
• Help maintain warehouse inventory and asset management using our internal application.
• Assist with labeling and troubleshooting of fiber/optics cables.
• Support power supply cabling, installation, troubleshooting, and basic repair activities.
• Participate in the installation of racks, servers, and switches (staging, cabling, power-up, and handoff to provisioning team).
• Help manage, respond to, and resolve data center operations tickets via Jira.
• Create and maintain documentation of tasks and standard operating procedures.
• Assist with receipt and decommissioning of data center hardware.
• Support vendor returns for infrastructure under and out of warranty.
• Help manage spare parts inventory within the data center.
• Support the definition, design, and implementation of network layouts and solutions within our data centers.

Skills

Linux basics

On-call experience

Prioritization

Time management

Attention to detail

Education

High school diploma or equivalent

Tools

Inventory system (Oracle)

Jira

Job description

SpaceXAI is seeking an Associate Data Center Operations Technician to help ensure health and reliability of server and network infrastructure across data centers and global points of presence. You will work closely with senior technicians, follow directions, and grow skills in a fast-paced environment.

Strong attention to detail, the ability to lift up to 35lbs, and willingness to go on-site during emergencies are required. This role supports ECS-style operations and on-call rotations.