Data Center Operations Technician - 99.999% Uptime

Amazon Web Services (AWS); Lubbock (TX); On-site; USD 51,000 - 90,000; Full time

Job summary

Amazon Data Services, Inc. in Texas operates critical data centers and ensures 99.999% uptime. As a Data Center Engineering Technician, you will perform daily rounds, monitor electrical, mechanical, and fire/life safety systems, and troubleshoot facility events to keep systems running smoothly.

You will install and decommission racks, support PM activities, and collaborate with contractors. The role requires travel between data centers, ability to work flexible shifts, and a hands-on approach to

Qualifications

• 2+ years of electrical and mechanical facilities maintenance, or 2+ years of electrical facilities maintenance and 1+ years of mechanical facilities maintenance experience
• 2+ years of Microsoft Office products and applications experience
• Work flexible schedule including weekends, nights, and holidays

Responsibilities

• Daily building rounds to monitor and record information from electrical, mechanical, and fire/life safety equipment to ensure 24/7 reliability and availability
• Monitor Building Management Systems (BMS) and Electrical Power Management System (EPMS)
• Assist in troubleshooting of facility and rack-level events within internal Service Level Agreements (SLA)
• Perform rack installs and rack decommissioning within internal SLA
• Perform PM, troubleshooting, root cause analysis, and repair of electrical and mechanical equipment
• Technical writing to support change management program
• Monitor daily work requests and manage to resolution, and execute projects from conception to completion
• On-site support of contractors, sub-contractors and vendors, ensuring that all work performed is in accordance with established practices, procedures & local legislation
• Work schedule changes depending on specific site needs. Shifts can be up to 12 hours and may rotate on a predefined schedule. Some locations have on-call rotations.
• Role may support more than one location/site.

Skills

Electrical & mechanical maintenance

Microsoft Office

Travel readiness

Education

Vocational/technical training or associate degree or 4+ years military experience

Job description

Amazon Data Services, Inc. in Texas operates critical data centers and ensures 99.999% uptime. As a Data Center Engineering Technician, you will perform daily rounds, monitor electrical, mechanical, and fire/life safety systems, and troubleshoot facility events to keep systems running smoothly.

You will install and decommission racks, support PM activities, and collaborate with contractors. The role requires travel between data centers, ability to work flexible shifts, and a hands-on approach to