Data Center Operations Supervisor - 1st Shift - Travel

Jobtailor; Kansas; On-site; USD 42,000 - 64,000; Full time

Job summary

Jobtailor in the United States is seeking a Logistics/Operations Coordinator to act as the first line of communication with customers and warehouse sites, advising on service failures and coordinating resolutions. You will audit daily order processes and monitor errors to support performance tracking.

You will collaborate with Inventory Control, Transportation, and warehouses to resolve issues and enhance service.

Qualifications

• 2 years of relevant work experience or more.
• Experience with Microsoft Office and Windows applications; ability to create complex formulas in Excel.
• Excellent verbal and written communication skills; ability to present clean, organized information.

Responsibilities

• Act as the first line of communication with customers and warehouse sites; advise customers of service failures and coordinate resolutions.
• Audit daily order processes; ensure all orders are sent to each site.
• Monitor and report all errors for performance tracking.
• Work with Inventory Control, Transportation, and warehouse sites on service resolutions.
• Oversee service provider performance and engage providers for service improvement.
• Communicate order changes with warehouses and coordinate shipment schedules.
• Maintain all department ISO compliance documents and train personnel to required standards.

Skills

Microsoft Office

Excel

Verbal communication

Written communication

Leadership

Data analysis

Education

Associate degree in Transportation or Business

Job description

Responsibilities

• Act as the first line of communication with customers and warehouse sites; advise customers of service failures and coordinate resolutions
• Audit daily order processes; ensure all orders are sent to each site
• Monitor and report all errors for performance tracking
• Work creatively with the Inventory Control team, Transportation department and warehouse sites on service resolutions
• Oversee service provider performance and engage providers for service improvement
• Communicate order changes with warehouses and coordinate shipment schedules
• Maintain all department ISO compliance documents and train all personnel within the department to the required standards, including the Director and Manager of the department

Requirements

• 2 years of relevant work experience
• Experience with Microsoft Office and Windows applications; ability to create complex formulas in Excel
• Associate degree in Transportation or Business (preferred)
• 2 years of experience in customer service, distribution or logistics in a manufacturing environment (preferred)
• 2 years of experience in transportation and operations (preferred)
• Availability to work extended hours as needed, which may include early mornings, evenings and weekends
• Capacity to quickly learn and achieve proficiency in new software applications
• Excellent verbal and written communication skills; ability to present clean, organized and thorough information and data appropriate for intended audience
• Effective organizational and leadership skills; able to use a variety of interpersonal styles and communication methods to effectively adapt to new work structures, processes or cultures
• Ability to perform complex analyses of data, processes, policies, procedures and/or systems; experience producing unambiguous, comprehensive and accurate interpretations