Data Center Operations Manager — Mainframe & Cloud Ops Lead

Ensono; Morrisville (NC); On-site; USD 120,000 - 190,000; Full time

Job summary

Ensono Morrisville, NC, is seeking a Technical Operations Manager to lead both Mainframe and Distributed Data Center Operations. You will mentor associates, shape technical strategy, and ensure service excellence within a global matrix.

You will manage teams across ITIL, JCL, z/OS, CICS, Control-M, TWS/IWS, CA7, and distributed batch environments, driving continuous improvement and strong client outcomes. 10+ years in operations and a Bachelor's in CS/IT are required.

Qualifications

• 10+ years in mainframe operations with leadership/management experience.
• Proven ability to lead teams in a 24/7, mission-critical environment.
• Strong technical background across Mainframe and Distributed batch environments.
• Bachelor's degree in Computer Science, Information Technology, or related field.

Responsibilities

• Manage day-to-day delivery for Ensono Mainframe and Distributed Data Center Operations.
• Mentor Associates, prioritize workloads, and liaise with customers and management.
• Lead, hire, and develop data center operators for a global matrix organization.
• Drive service excellence, incident response, change control, and continuous improvement.

Skills

Mainframe operations

Leadership

Data Center operations

Customer focus

Education

Bachelor's degree in Computer Science / IT

Tools

ITIL

z/OS

CICS

CA7

Job description

Ensono Morrisville, NC, is seeking a Technical Operations Manager to lead both Mainframe and Distributed Data Center Operations. You will mentor associates, shape technical strategy, and ensure service excellence within a global matrix.

You will manage teams across ITIL, JCL, z/OS, CICS, Control-M, TWS/IWS, CA7, and distributed batch environments, driving continuous improvement and strong client outcomes. 10+ years in operations and a Bachelor's in CS/IT are required.