Data Center Operations Lead — High Availability & Security

Eccalon LLC; Detroit (MI); On-site; USD 120,000 - 150,000; Full time

Job summary

Eccalon LLC seeks an Assistant Director of Data Center Operations to lead day-to-day operations of enterprise-grade data centers in Detroit. You will work with the Director to ensure high availability, capacity planning, and security compliance across critical infrastructure.

The role emphasizes cross-functional leadership, incident response, and continuous improvement to meet mission-critical requirements and organizational goals.

Qualifications

• Bachelor’s degree in IT, CS, Engineering, or a related field.
• 7+ years in data center operations, IT infrastructure, or facilities management.
• Strong understanding of data center environments, including power, cooling, networking, and security.
• Familiarity with IT service management frameworks (ITIL or similar).

Responsibilities

• Support the management and operation of data center facilities, infrastructure, and systems.
• Assist in overseeing power, cooling, physical security, and environmental controls within the data center.
• Ensure high availability, reliability, and performance of mission-critical infrastructure.
• Coordinate maintenance, upgrades, and capacity planning activities.
• Support disaster recovery, business continuity, and incident response planning.
• Partner with IT, network, security, and cloud teams to support enterprise operations.
• Monitor operational metrics, service levels, and infrastructure performance.
• Support vendor management, contract coordination, and service provider oversight.
• Assist in documenting policies, procedures, and operational standards.
• Ensure compliance with security, safety, and regulatory requirements.

Skills

Leadership

Communication

Organizational skills

IT governance

Cross-functional collaboration

Education

Bachelor’s degree in IT, Computer Science, Engineering, or related field

Tools

ITIL

Job description

Eccalon LLC seeks an Assistant Director of Data Center Operations to lead day-to-day operations of enterprise-grade data centers in Detroit. You will work with the Director to ensure high availability, capacity planning, and security compliance across critical infrastructure.

The role emphasizes cross-functional leadership, incident response, and continuous improvement to meet mission-critical requirements and organizational goals.