Data Center Operations Lead – CFOps (Remote)

NTT Global Data Centers; Ashburn (VA); On-site; USD 109,000 - 156,000; Full time

Benefits offered by this job

Annual bonus

Paid time-off

Medical, dental, and vision insurance

Life and disability insurance

401k retirement plan

Job summary

NTT Global Data Centers Americas, Inc. is seeking a Supervisor for Critical Facilities Operations to lead the CFOps team and ensure peak uptime of electrical, cooling, and life safety systems.

The role focuses on efficient maintenance planning, SOP development, and continuous improvement across shifts. The candidate will manage training records, assess performance against budgets and SLAs, and work with customers to deliver installations that meet expectations.

Qualifications

• Bachelor’s degree or equivalent in Engineering or similar field.
• Extensive experience in data centre and/or critical facilities.
• Strong knowledge of NFPA electrical, fire and life safety standards.

Responsibilities

• Supervises the Data Centre Technicians and the Facilities Technicians.
• Ensures maximum uptime for data centre facilities services (electrical, cooling, etc.).
• Schedules non-critical and critical maintenance tasks.
• Manages training documentation and HR reporting related to CFOps.
• Reviews budgets, staffing, NPS, efficiency and CFOps goals.
• Ensures compliance with local, state, and federal fire, health and life safety requirements.
• Writes and reviews SOPs, MOPs, SMPs and related procedures.
• Maintains safety and operational protocols across shifts.

Skills

Electrical systems design

Mechanical systems design

Low voltage systems

NFPA codes

Industrial safety

Data centre operations

Engineering knowledge

Supervisory skills

Communication skills

Problem solving

Education

Bachelor’s degree in Engineering or similar field

Tools

MS Office Suite

Job description

NTT Global Data Centers Americas, Inc. is seeking a Supervisor for Critical Facilities Operations to lead the CFOps team and ensure peak uptime of electrical, cooling, and life safety systems.

The role focuses on efficient maintenance planning, SOP development, and continuous improvement across shifts. The candidate will manage training records, assess performance against budgets and SLAs, and work with customers to deliver installations that meet expectations.