Data Center Operations Director — Hybrid/Remote

NTT America, Inc.; Austin (TX); Hybrid; USD 140,000 - 175,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401k with company match

Paid time off

Job summary

NTT DATA is seeking a Manager of Data Center Operations to lead engineering teams responsible for provisioning, decommissioning, remediation, and delivery across multiple sites. The role requires 25%–50% travel across US locations and strong leadership of cross-functional stakeholders.

You will drive operational excellence, manage budgets and billing performance, and ensure safety and quality standards across all delivery activities.

Qualifications

• Bachelor’s degree in relevant engineering discipline required.
• PMP certification advantageous.

Responsibilities

• Lead and manage geographically distributed engineering teams responsible for data center provisioning, decommissioning, remediation, migration, and operational support activities across multiple sites.
• Drive successful execution of customer and internal projects, ensuring delivery against scope, schedule, quality, safety, and operational objectives.
• Oversee day-to-day operational performance, resource planning, workforce utilization, and service delivery to meet customer commitments and business targets.
• Establish and maintain cross-functional partnerships with project management, engineering, logistics, deployment, operations, supply chain, and customer stakeholders.
• Manage vendor and subcontractor performance, including service quality, compliance, productivity, financial accountability, and contractual obligations.
• Lead during operational incidents and customer escalations with timely resolution and corrective actions.

Skills

Leadership

Project management

Stakeholder management

Vendor management

Data center operations

Education

Bachelor’s degree in engineering

PMP certification advantageous

Job description

NTT DATA is seeking a Manager of Data Center Operations to lead engineering teams responsible for provisioning, decommissioning, remediation, and delivery across multiple sites. The role requires 25%–50% travel across US locations and strong leadership of cross-functional stakeholders.

You will drive operational excellence, manage budgets and billing performance, and ensure safety and quality standards across all delivery activities.