Data Center Operations & Compliance Leader

Digital Realty; Garland (TX); On-site; USD 80,000 - 85,000; Full time

Job summary

Digital Realty is seeking a Data Center Business Operations Manager to lead strategic and operational planning for data center service delivery. The role focuses on compliance, resilience, and performance across four sites serving a major banking client.

On-site Monday–Friday, with locations in Garland, TX (and Sterling/Manassas, VA and Lewisville, TX). This leadership position partners with Market Technical and Operations leadership to ensure world-class service delivery.

Qualifications

• Minimum of 5+ years substantial and demonstrated expertise in data center operations and compliance roles.
• Strong analytical and strategic planning capabilities.

Responsibilities

• Strategic & Operational Leadership: Partner with internal leadership and external stakeholders to formulate, align, and execute strategic and operational plans for data center service delivery, emphasizing compliance and resilience.
• Performance & Accountability: Establish and manage a robust reporting and business review cadence, including comprehensive dashboards and metrics, to monitor performance, compliance status, and drive accountability against established strategic goals.
• Data-Driven Decision Making: Develop sophisticated business analytics (e.g., business cases, benchmarking, sourcing analyses) to enhance strategic decision-making and support continuous improvement in compliance and operational efficiency.
• High-Impact Initiatives: Lead and manage special projects and critical, cross-functional programs designed to improve compliance frameworks, operational processes, and overall service delivery quality.
• High Level Communications: Prepare high-level analyses, presentations, and communication materials for the Operations team for discussions with internal leadership and external stakeholders.
• Cross-Functional Collaboration: Act as a collaborative liaison across all internal functions and geographies, ensuring a unified and consistent approach to operational compliance and strategic support for the data center portfolio.
• Operational Compliance: Ensuring operational procedures (maintenance, change management, incident response) meet compliance requirements. Verifying that vendors and contractors comply with site standards. Coordinating with facilities, engineering, and IT teams to maintain compliance during daily operations.

Skills

Data center operations

Compliance

Strategic planning

Executive partnership

Stakeholder management

Analytics

Communication

Education

Bachelor's degree in Business or related field

Job description

Digital Realty is seeking a Data Center Business Operations Manager to lead strategic and operational planning for data center service delivery. The role focuses on compliance, resilience, and performance across four sites serving a major banking client.

On-site Monday–Friday, with locations in Garland, TX (and Sterling/Manassas, VA and Lewisville, TX). This leadership position partners with Market Technical and Operations leadership to ensure world-class service delivery.