Data Center Logistics & Inventory Specialist

Equinix; Ashburn (VA); On-site; USD 45,000 - 67,000; Full time

Benefits offered by this job

Employee Assistance Program

Health, life & disability benefits

Paid time off & holidays

Job summary

Equinix is seeking a Shipping, Receiving & Documentation Coordinator to support day-to-day logistics within the IBX. You will coordinate inbound and outbound shipments, maintain records, and ensure timely delivery of customer equipment and materials, following established procedures and policies.

You will work with internal teams, customers, and vendors to resolve shipment issues, monitor inventory, and help keep data centers running smoothly.

Qualifications

• High school diploma or equivalent.
• 1–2 years of experience in logistics, shipping and receiving, warehouse operations, inventory management, customer service, or related field.
• Hazardous materials certification or willingness to obtain certification preferred.
• Strong attention to detail, organizational skills, and ability to manage multiple priorities in a fast-paced environment.
• Effective communication and customer service skills.

Responsibilities

• Coordinate the efficient receipt, processing, and delivery of customer shipments and materials.
• Maintain accurate records of all inbound and outbound shipments in designated systems and tools.
• Verify shipment details, update tracking information, and ensure documentation is complete and accurate.
• Notify customers and internal stakeholders when shipments have been received or delivered.
• Inspect incoming shipments for accuracy and condition, escalating or rejecting discrepancies as needed.
• Utilize shipment management tools and dashboards to monitor customer shipments and fulfillment status.
• Partner with internal teams, customers, carriers, and vendors to ensure timely shipment processing and delivery.
• Assist in resolving shipping, receiving, and logistics-related issues while providing excellent customer service.
• Support equipment deliveries, removals, and movement activities within the data center following established procedures.
• Assist with customer packing and shipment preparation activities when requested through approved service processes.
• Track stored, aging, and abandoned equipment using established business processes and tools.
• Monitor shipment aging and support follow-up activities for equipment stored beyond established thresholds.
• Follow established hazardous materials handling and storage procedures.
• Maintain compliance with regional safety regulations and company requirements.
• Escalate non-routine hazardous materials situations to appropriate personnel.
• Apply standard operating procedures, policies, and guidelines to daily tasks.
• Complete semi-routine assignments independently while recognizing when escalation or deviation from standard processes is required.
• Support continuous operational efficiency through accurate recordkeeping and adherence to established workflows.

Skills

Attention to detail

Communication skills

Organizational skills

Multitasking

Education

High school diploma or equivalent

Tools

Inventory management systems

Shipment tracking systems

Job description

Equinix is seeking a Shipping, Receiving & Documentation Coordinator to support day-to-day logistics within the IBX. You will coordinate inbound and outbound shipments, maintain records, and ensure timely delivery of customer equipment and materials, following established procedures and policies.

You will work with internal teams, customers, and vendors to resolve shipment issues, monitor inventory, and help keep data centers running smoothly.