Data Center Lead Technician: Hands-On Ops & Mentorship

EOS IT Solutions; Cheyenne (WY); On-site; USD 75,000 - 85,000; Full time

Benefits offered by this job

Health, vision, and dental insurance

Meals and snacks provided

401(k) retirement plan with match

Job summary

EOS IT Solutions in Cheyenne, Wyoming, is looking for a skilled Data Center Lead Technician to oversee operations in our data center environments. The ideal candidate will manage a team to resolve hardware issues and ensure high-quality support.

This role requires a minimum of 5 years in IT support, proficiency with CLI tools, and strong problem-solving skills. Benefits include health and dental insurance, annual PTO, and a 401(k) retirement plan.

Qualifications

• 5+ years of experience in IT support and hardware diagnostics.
• Strong proficiency with CLI-based tools.
• Familiarity with network protocols.

Responsibilities

• Lead network operations and resolve hardware failures.
• Perform diagnostics using CLI tools.
• Manage ticket queues and ensure SLA adherence.

Skills

Hardware diagnostics

CLI tools

Network troubleshooting

Problem-solving

Communication skills

Education

Associate degree or equivalent experience

Tools

Cisco IOS

Linux

Bash

Python

Job description

EOS IT Solutions in Cheyenne, Wyoming, is looking for a skilled Data Center Lead Technician to oversee operations in our data center environments. The ideal candidate will manage a team to resolve hardware issues and ensure high-quality support.

This role requires a minimum of 5 years in IT support, proficiency with CLI tools, and strong problem-solving skills. Benefits include health and dental insurance, annual PTO, and a 401(k) retirement plan.