Data Center Lead - Las Vegas, NV

VetJobs; Las Vegas (NV); On-site; USD 90,000 - 130,000; Full time

Job summary

BGIS is seeking a Data Center Lead in Las Vegas, NV to oversee daily operations and lead a technical team in a high‑availability data center environment. The role requires coordinating with Data Center Managers, managing critical tasks, and ensuring service delivery aligns with client SLAs.

The ideal candidate has 3+ years in IT/networking in data centers, a High School Diploma or equivalent, and experience with Colocation/Managed Services.

Qualifications

• Minimum 3 years experience with IT and networking systems in a Data Center environment.
• High School Diploma or equivalent.
• Experience with dynamic Colocation and Managed Services environments.

Responsibilities

• Oversee daily data center operations and run the business tasks to meet SLAs.
• Lead a team of technicians; provide onboarding and hands-on training.
• Coordinate with Data Center Managers and triage tasks; manage ticketing in ServiceNow.
• Conduct daily huddles and monitor performance to ensure timely, quality service.
• Provide guidance on power-up and rack & stack of servers and network equipment.

Skills

IT & Networking

Data Center

Team Leadership

ServiceNow

Communication

Education

High School Diploma or equivalent

Tools

ServiceNow

Job description

Job Description

ATTENTION MILITARY AFFILIATED JOB SEEKERS – Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. Unless specifically stated otherwise, this role is "On-Site" at the location detailed in the job post.

BGIS is currently seeking a Data Center Lead to join the team in Las Vegas, NV.

BGIS is a leading provider of integrated facility management, project management, energy & sustainability, and real estate services. With a team of over 7,000 globally, we inspire better business performance by creating optimized, client-focused environments. Join us to make an impact in a collaborative, innovative workplace.

As the Data Center Lead, you’ll oversee daily operations and white space projects for data centers, acting as the primary liaison with Data Center Managers. You’ll lead a team of technicians, manage critical tasks, and ensure high-quality service delivery while maintaining compliance with client SLAs.

Key Duties and Responsibilities

• Daily Oversight of Team Members: Demonstrate strong, competent leadership for team members to guide them in reaching their full potential and meeting their objectives, which supports achievement of our corporate goals.
• Contribute actively to providing onboarding training and hands-on data center training to all team members.
• Provide mentoring, coaching, and guidance to all team members.
• Conduct daily huddles with team members.
• Monitor daily performance to ensure client service is delivered in a timely and quality manner.
• Enable team members with framework to provide "run the business" support.
• Contribute to the completion of other key initiatives as assigned.

Run the Business Leadership

• Regular walks through the Data Center daily.
• Effectively manage the ServiceNow ticketing queue, triaging tickets based on priority and scheduling work to meet / exceed SLA requirements.
• Perform Quality Checks and delegate Quality Checks to experienced data center technicians.
• Complete assigned and scheduled tasks in a timely manner in accordance with client deadlines.
• Provide guidance pertaining to physical installation and power-up (Rack & Stack) of servers, peripherals, and network equipment.
• Participate in SOP meetings and drive SOP development.

Auto req ID

483263BR

Minimum Education Required

• High School/GED
• High School Diploma or equivalent.

Additional Qualifications / Responsibilities

• High School Diploma or equivalent.
• Minimum 3 years experience with IT and networking systems, with exposure to technical and operations roles in a Data Center environment or equivalent work experience.
• Minimum 1 Technical Certification Or Equivalent Work Experience.
• Experience with dynamic Colocation and Managed Services environments.
• Strong working knowledge of Data Center architectures and systems for raised floor space: equipment cabinets, containment solutions, final power distribution, computer systems, network systems, cabling systems, and communications circuits.
• Comprehension of Data Center core infrastructure (power, cooling, fire protection) and interactions with raised floor equipment standards.
• Proficiency with DCIM principles and applications.
• Positive focus to contribute to a team environment where diversity, knowledge transfer, and cohesiveness is promoted.
• Ability to work collaboratively with clients, colleagues, and other service providers to plan and execute tasks.
• Strong customer service skills and maintenance of good relations with clients and other team members.
• Excellent verbal and written communication skills.
• Strong proficiency with ServiceNow.

Physical Demands & Work Environment

• Physical ability to walk jobsites
• Ability to work at heights preferred
• Ability to work all shift schedules 7x24x365
• Availability to be on-call and respond to off hour emergency calls

City: Las Vegas

State: Nevada

Job Category: IT

Job Code: Operations_ Specialist

Affiliate Sponsor: BGIS