Data Center Infrastructure Repair Technician – 24x7 On‑Call

HCLTech; Los Lunas (NM); Presencial; USD 45.000 - 60.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical, dental, and vision insurance

401(k) retirement plan

10 days paid time off per year

Employee assistance program

Descripción de la vacante

HCLTech is looking for an Infrastructure Repair Technician in Los Lunas, New Mexico. You will play a vital role in ensuring infrastructure and equipment operate seamlessly within our data center. This includes troubleshooting hardware problems, managing repairs, and collaborating with cross‑functional teams.

The ideal candidate will have a strong background in computer hardware and networking, with at least 2 years of related experience, along with excellent problem-solving skills. A flexible schedule is required, including the possibility for overtime.

Formación

• 2+ years of experience in computer hardware, networking, and troubleshooting.
• Strong technical background in computer hardware and networking.
• Ability to work effectively in a fast-paced, dynamic environment.

Responsabilidades

• Identify and resolve hardware problems on servers and network devices.
• Document all work performed within the ticket portal.
• Provide exceptional customer service and support to internal stakeholders.

Conocimientos

Troubleshooting

Technical knowledge in hardware

Problem-solving

Communication

Customer service

Educación

Degree in Computer Science, Engineering, or related field

Descripción del empleo

HCLTech is looking for an Infrastructure Repair Technician in Los Lunas, New Mexico. You will play a vital role in ensuring infrastructure and equipment operate seamlessly within our data center. This includes troubleshooting hardware problems, managing repairs, and collaborating with cross‑functional teams.

The ideal candidate will have a strong background in computer hardware and networking, with at least 2 years of related experience, along with excellent problem-solving skills. A flexible schedule is required, including the possibility for overtime.