Data Center Field Technician III: Server & Network Hardware

INSPYR Solutions; Richmond (VA); On-site; USD 41,000 - 48,000; Full time

Job summary

INSPYR Solutions in Richmond, VA is seeking a Network Field Technician III to install and maintain data center hardware, troubleshoot servers and switches, and document activities for IT operations.

You will work both independently and as part of a team, respond quickly to incidents, participate in on-call rotations, and coordinate with engineers, vendors, and contractors to keep services available and secure.

Qualifications

• 1+ years in computer/server hardware troubleshooting or related IT field.
• Experience with Fiber, OTDR Testing, and Ethernet.
• RFC/BERT/10GIG Testing.
• Maintenance on Servers and Switches.
• Strong communication and problem-solving skills.
• Ability to independently resolve tickets and follow SOPs.
• High school diploma or equivalent.

Responsibilities

• Install and maintain server racks and hardware components.
• Perform break-fix repairs and troubleshoot hardware and network issues.
• Respond to operational incidents impacting service availability and elevate when necessary.
• Act as a primary point of contact for internal and external stakeholders (engineers, vendors, contractors, etc.).
• Participate in on-call rotations, scheduled maintenance, and change management activities.
• Create and maintain documentation; contribute to process improvements.
• Assist in training and onboarding new team members.

Skills

Server hardware

Networking

Diagnostics

Communication

Ticketing systems

On‑call readiness

Education

Associate degree / technical certification

Tools

Fiber

OTDR Testing

Ethernet

Job description

INSPYR Solutions in Richmond, VA is seeking a Network Field Technician III to install and maintain data center hardware, troubleshoot servers and switches, and document activities for IT operations.

You will work both independently and as part of a team, respond quickly to incidents, participate in on-call rotations, and coordinate with engineers, vendors, and contractors to keep services available and secure.