Data Center Field Technician

Insight Global; Phoenix (AZ); On-site; USD 60,000 - 90,000; Full time

Job summary

Insight Global is seeking a Data Center Technician for a top fiber infrastructure client in the Phoenix market. The role blends data center, fiber, and network duties to support a rapidly expanding environment.

The technician will conduct field visits, document fiber routes and equipment locations, assist in outage investigations, and create network diagrams while working closely with engineering and field operations. On-call rotation and weekend coverage are part of the role.

Qualifications

• 4+ years in data center, telecom, fiber, or network infra.

Responsibilities

• Conduct field visits to data centers, vaults, and network facilities.
• Document fiber routes, rack layouts, and equipment locations.
• Support outage investigations and identify fiber breaks.
• Create diagrams, maps, and network documentation.
• Partner with engineering, field operations, and remote support teams.
• Participate in on-call rotation for outage response, including weekends.

Skills

Data center experience

Fiber troubleshooting

NOC experience

Documentation & mapping

Network switches/routers

On-call availability

Field visits

Communication

Job description

Insight Global is seeking a Data Center Technician for a top fiber infrastructure client. This individual will support both the physical and logical aspects of a rapidly expanding network environment across the Phoenix market. Responsibilities include maintaining GIS records, documenting fiber and data center infrastructure, supporting outage response efforts, troubleshooting network issues, and conducting field assessments. This role is ideal for a hands-on technician with a blend of data center, fiber, and networking experience who enjoys working across multiple disciplines. The team is looking for a strong communicator who can thrive in a fast-paced, high-growth environment and participate in an on-call rotation to support critical network outages when needed. This is a 6 month contract to perm position!

Must-Haves:

• 4+ years of data center, telecom, fiber, or network infrastructure experience
• Experience with both physical and logical network environments
• Fiber troubleshooting and outage response experience
• Experience working with a NOC (Network Operations Center)
• Experience with data center racking and stacking, and equipment mapping
• Network mapping or infrastructure documentation experience
• Understanding of switches, routers, and network connectivity
• Strong communication skills and ability to work independently

Day-to-Day:

• Conduct field visits to data centers, vaults, and network facilities
• Document fiber routes, rack layouts, and equipment locations
• Support outage investigations and identify fiber breaks
• Create diagrams, maps, and network documentation
• Partner with engineering, field operations, and remote support teams
• Participate in an on-call rotation for outage response, including occasional weekend coverage and overtime opportunities
• Utilize company-provided vehicle, tools, and mobile phone while in the field
• Support new network deployments and expansion projects