Data Center Facilities Manager - 24/7 Uptime Lead

CBRE; Santa Clara (CA); On-site; USD 104,000 - 118,000; Full time

Benefits offered by this job

401(K)

Dental insurance

Health insurance

Life insurance

Vision insurance

Job summary

CBRE is seeking a Data Center Facilities Manager to lead a team responsible for 24/7/365 data center operations, uptime optimization, and critical environment risk mitigation. The role focuses on high-density cooling, power distribution, and lifecycle planning across facilities portfolios.

You will oversee staffing, performance coaching, capital projects, budgets, and compliance with critical environment regulations while coordinating with vendors and IT teams to ensure seamless operations.

Qualifications

• Provide supervision to critical facilities employees.
• Monitor specialized data center training and development.
• Conduct performance evaluations and technical coaching.
• Oversee recruiting for skilled critical environment technicians.
• Schedule and manage 24/7/365 shift activities.
• Establish work schedules and rigorous cross-training plans.
• Set and track department and SLA deadlines.
• Mentor and coach technical staff as needed.
• Coordinate critical infrastructure maintenance with specialized vendors.
• Maintain client relationships regarding uptime and incidents.
• Manage capital projects, budgets, and variance reports.
• Perform facility inspections following critical environment regulations.
• Suggest efficiencies for Power Usage Effectiveness (PUE).
• Manage environmental health, safety, and EOP procedures.
• Oversee critical vendor relationships and invoicing procedures.
• Review quotes for specialized parts and labor.
• Conduct training on maintenance, Method of Procedure (MOP) execution, and safety.
• Lead by example consistent with CBRE RISE values.
• Influence parties to reach critical risk agreements.
• Integrate facilities discipline with IT and network objectives.
• Troubleshoot complex electrical, mechanical, and monitoring issues.

Responsibilities

• Provide formal supervision to critical facilities employees.
• Monitor specialized data center training and development.
• Conduct performance evaluations and technical coaching.
• Oversee recruiting for skilled critical environment technicians.
• Schedule and manage 24/7/365 shift activities.
• Establish work schedules and rigorous cross-training plans.
• Set and track department and SLA deadlines.
• Mentor and coach technical staff as needed.
• Coordinate critical infrastructure maintenance with specialized vendors.
• Maintain client relationships regarding uptime and incidents.
• Manage capital projects, budgets, and variance reports.
• Perform facility inspections following critical environment regulations.
• Suggest efficiencies for Power Usage Effectiveness (PUE).
• Manage environmental health, safety, and EOP procedures.
• Oversee critical vendor relationships and invoicing procedures.
• Review quotes for specialized parts and labor.
• Conduct training on maintenance, Method of Procedure (MOP) execution, and safety.
• Lead by example consistent with CBRE RISE values.
• Influence parties to reach critical risk agreements.
• Integrate facilities discipline with IT and network objectives.
• Troubleshoot complex electrical, mechanical, and monitoring issues.

Skills

Leadership

Team supervision

Training program development

Performance evaluations

Vendor management

Budgeting

Capital project management

SLA management

Risk assessment

IT/network coordination

Troubleshooting

Job description

CBRE is seeking a Data Center Facilities Manager to lead a team responsible for 24/7/365 data center operations, uptime optimization, and critical environment risk mitigation. The role focuses on high-density cooling, power distribution, and lifecycle planning across facilities portfolios.

You will oversee staffing, performance coaching, capital projects, budgets, and compliance with critical environment regulations while coordinating with vendors and IT teams to ensure seamless operations.