Data Center Engineering Technician - Frontline Ops & Uptime

Socket.dev; Herndon (VA); On-site; USD 44,000 - 79,000; Full time

Job summary

Amazon in Herndon, VA seeks a Data Center Engineering Technician to maintain and troubleshoot mission‑critical data center infrastructure, including generators, switchgear, UPS, PDUs, and cooling systems. You will join a diverse team ensuring 24/7 reliability and safety across multiple facilities, with potential relocation support and on-call rotations.

The role requires hands-on maintenance experience, ability to travel between sites, and a flexible schedule including evenings and weekends.

Qualifications

• 1+ years of Microsoft Office products and applications experience.
• Work a flexible work schedule including evenings, overnights, and weekends.
• 1+ years of electrical facilities maintenance, or 1+ years of mechanical facilities.
• 2+ years of data center engineering experience (preferred).
• Associate's degree in related field, or technical degree in related field.

Responsibilities

• Daily building rounds to monitor electrical, mechanical, and fire/life safety equipment.
• Monitor Building Management Systems (BMS) and Electrical Power Management System (EPMS).
• Assist in troubleshooting facility and rack‑level events within internal SLA.
• Perform rack installs and rack decommissioning within internal SLA.
• Perform PM, troubleshooting, root cause analysis, and repair of electrical and mechanical equipment.
• Technical writing to support change management program.
• Monitor daily work requests and manage to resolution, and execute projects from conception to completion.
• On‑site support of contractors, sub‑contractors and vendors, ensuring that all work performed is in accordance with established practices, procedures & local legislation.
• Work schedule changes depending on specific site needs. Shifts can be up to 12 hours and may rotate on a predefined schedule. Some locations have on‑call rotations.
• Role may support more than one location/site.

Education

Associate's degree in related field or technical degree

Tools

Microsoft Office

Job description

Amazon in Herndon, VA seeks a Data Center Engineering Technician to maintain and troubleshoot mission‑critical data center infrastructure, including generators, switchgear, UPS, PDUs, and cooling systems. You will join a diverse team ensuring 24/7 reliability and safety across multiple facilities, with potential relocation support and on-call rotations.

The role requires hands-on maintenance experience, ability to travel between sites, and a flexible schedule including evenings and weekends.