Data Center Engineering Operations Technician (AWS)

Amazon; Fallsington (Bucks County); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Health insurance

401(k) plan with matching

Paid time off

Job summary

Amazon Data Services, Inc. is seeking a Data Center Engineering Operations Technician to maintain and operate critical infrastructure in our data centers, ensuring 24/7 reliability and supporting the technology landscape.

Responsibilities include monitoring electrical, mechanical, and fire/life safety systems, performing preventive maintenance, troubleshooting events within SLAs, and coordinating work across multiple locations.

Qualifications

• Minimum 2 years of practical experience in electrical, mechanical, HVAC, or fire suppression systems.
• Ability to work shifts longer than eight hours and lift up to 39 lb.
• Experience in data center or critical facilities is preferred.

Responsibilities

• Conduct daily building rounds to monitor electrical, mechanical, and fire/life safety equipment.
• Monitor Building Management Systems (BMS) and Electrical Power Management Systems (EPMS).
• Assist in troubleshooting facility and rack-level events within SLAs.
• Perform rack installs and de-commissioning within SLAs.
• Execute preventive maintenance, root-cause analysis, and repair of electrical and mechanical equipment.
• Prepare technical documentation for change management.
• Process daily work requests, manage to resolution, and execute projects from conception to completion.
• Provide on-site support for contractors, sub-contractors, and vendors, ensuring compliance with practices and local legislation.
• Coordinate work across multiple locations as needed.

Skills

Electrical systems

Mechanical systems

HVAC systems

Fire suppression systems

BMS knowledge

EPMS knowledge

Tools

BMS

EPMS

Job description

Data Center Engineering Operations Technician

Job ID: 3195725 | Amazon Data Services, Inc.

Overview

As an Engineering Operations Technician at Amazon, you will maintain and operate critical infrastructure systems in our data centers, ensuring 24/7 reliability and supporting the ever‑evolving technology landscape.

Key Responsibilities

• Conduct daily building rounds to monitor electrical, mechanical, and fire/life safety equipment.
• Monitor Building Management Systems (BMS) and Electrical Power Management Systems (EPMS).
• Assist in troubleshooting facility and rack‑level events within Service Level Agreements (SLAs).
• Perform rack installs and de‑commissioning within SLAs.
• Execute preventive maintenance, root‑cause analysis, and repair of electrical and mechanical equipment.
• Prepare technical documentation for change management.
• Process daily work requests, manage to resolution, and execute projects from conception to completion.
• Provide on‑site support for contractors, sub‑contractors, and vendors, ensuring compliance with practices and local legislation.
• Coordinate work across multiple locations as needed.

Work Schedule

Data centers operate 24/7. Two shift schedule options:

1. Weekend Rotation
   • Days: Sunday–Tuesday, plus every other Saturday.
   • Pattern: Alternates between 3‑day and 4‑day weeks.
   • Hours: 5:30 am–6:00 pm (day) or 5:30 pm–6:00 am (night).
2. Weekday Rotation
   • Days: Wednesday–Friday, plus every other Saturday.
   • Pattern: Alternates between 3‑day and 4‑day weeks.
   • Hours: 5:30 am–6:00 pm (day) or 5:30 pm–6:00 am (night).

Overtime & Compensation

• Overtime: 1.5× after 40 hours per week.
• Night Shift Differential: 13% additional pay for 6:00 pm–6:00 am shifts.
• Maximum hours: 60 per week (up to 20 hours overtime).

Physical Requirements

• Lift up to 39 lb independently; group lifts up to 40 lb.
• Perform construction tasks while on ladders and maintain balance.
• Walk, bend, kneel, climb stairs, twist, and work above shoulders.
• Use hands and fingers to manipulate small wires and objects.
• Work in environment requiring ear protection.

Basic Qualifications

• Work shifts longer than eight hours.
• Minimum 2 years of practical experience in electrical, mechanical, HVAC, or fire suppression systems.
• Ability to assume awkward postures, manipulate small components, work on uneven terrain, at heights, and from ladders.

Preferred Qualifications

• Knowledge of network design, low‑voltage cabling (copper/fiber).
• Experience in data center engineering.

Benefits

Amazon offers comprehensive benefits including health insurance, a 401(k) plan with matching, paid time off, parental leave, and additional benefits such as mental health support, prescription coverage, and flexible spending accounts.

Equal Employment Opportunity

Amazon is an equal‑opportunity employer. We do not discriminate on the basis of protected veteran status, disability, or any other legally protected status. If you have a disability and need accommodation during the application or hiring process, please visit our accommodations page.