Data Center Engineer

Nsc Global; Northern (KY); Hybrid; USD 65,000 - 90,000; Full time

Job summary

NSC Global seeks an experienced Data Center Engineer to provide on-site support in a mission-critical data center environment. You will handle hardware maintenance, diagnostics, and installation for enterprise server infrastructure, ensuring adherence to safety and service standards.

Responsibilities include break-fix, diagnostics, and collaboration with remote teams. The role requires hands-on expertise, strong documentation, and the ability to work independently in a fast-paced data center

Qualifications

• Previous experience as a Field Service Engineer or Data Center Engineer.
• Experience providing on-site support within enterprise data center environments.
• Strong troubleshooting and analytical skills.

Responsibilities

• Perform corrective maintenance and break-fix support on enterprise server platforms.
• Diagnose and resolve hardware-related faults and infrastructure issues.
• Install, replace, configure, and test server components and peripherals.
• Execute maintenance activities per documented procedures and standards.
• Respond to incidents, service requests, and troubleshooting within SLAs.
• Maintain accurate service records and asset updates.
• Collaborate with remote and local teams to resolve complex issues.
• Support equipment moves, adds, changes, and decommissioning.

Skills

Server hardware

Data center operations

Networking basics

Troubleshooting

Documentation

Independent work

English proficiency

Job description

Overview

We are seeking an experienced Data Center Engineer to provide on-site technical support within a mission-critical data center environment. The successful candidate will be responsible for hardware maintenance, diagnostics, break-fix activities, equipment installation, and operational support for enterprise server infrastructure.

This role requires a hands-on engineer with strong server hardware expertise, the ability to work independently in a data center environment, and a commitment to adhering to safety, quality, and service delivery standards.

Responsibilities

• Perform corrective maintenance and break-fix support on enterprise server platforms.
• Diagnose and resolve hardware-related faults and infrastructure issues.
• Install, replace, configure, and test server components and peripherals.
• Execute maintenance activities in accordance with documented procedures and operational standards.
• Respond to incidents, service requests, and troubleshooting requirements within agreed service levels.
• Maintain accurate service records, technical documentation, and asset updates.
• Collaborate with remote technical teams, operations teams, and escalation groups to resolve complex issues.
• Support equipment moves, adds, changes, and decommissioning activities.
• Ensure compliance with data center security, environmental, and safety requirements.
• Maintain readiness to provide coverage and knowledge transfer to backfill resources when required..

Qualifications

Required Technical Skills

Server Hardware Expertise

• Strong experience supporting enterprise rack, tower, cloud, and edge server platforms.
• Experience performing:
• Hardware diagnostics
• Component replacement
• Firmware-related activities
• Corrective maintenance
• System recovery procedures

Data Center Experience

• Working knowledge of:
• Data center operations
• Server installation and racking
• Cabling best practices
• Hardware asset management
• Physical infrastructure support

Networking Knowledge

• Fundamental understanding of:
• Ethernet networking
• Switch connectivity
• Remote management technologies
• Hardware troubleshooting methodologies

Required Qualifications

• Previous experience as a Field Service Engineer, Data Center Engineer, Hardware Support Engineer, or similar role.
• Experience providing on-site support within enterprise or hyperscale data center environments.
• Strong troubleshooting and analytical skills.
• Ability to work independently with minimal supervision.
• Excellent communication and documentation skills.
• Valid authorization to work in Norway.

Preferred Qualifications

• Experience supporting enterprise server platforms in large-scale data center environments.
• Knowledge of edge, cloud, and high-performance computing infrastructure.
• Previous experience supporting mission-critical environments.
• Familiarity with remote management and out-of-band administration tools.
• Experience working within ITIL-based service delivery models.

Key Competencies

• Customer-focused service delivery
• Problem solving and analytical thinking
• Attention to detail
• Time management and prioritization
• Team collaboration
• Accountability and ownership
• Adaptability in fast-paced environments
• Good verbal and written communication skills in English and the relevant local language for the operating territory.
• Fluent local language (minimum C1 level)

This position offers the opportunity to work in a highly technical, mission-critical data center environment supporting enterprise infrastructure operations.