Data Center Engineer

Pico; New York (NY); On-site; USD 85,000 - 110,000; Full time

Job summary

Pico is seeking a Data Centre Technician based in New Jersey to support operations across multiple locations. Responsibilities include installing and maintaining telecommunications equipment, troubleshooting issues, and ensuring data centre cleanliness. The role requires a flexible schedule, including evenings and weekends. Candidates should have 5+ years of experience and a strong understanding of Telecom standards. The salary range is $85,000 - $110,000 USD, based on experience and certification.

Qualifications

• 5+ years of experience in Telecommunications or Data Centre related field.
• In-depth knowledge of Telecom structured cabling standards.
• Effective organizational skills and high attention to detail.

Responsibilities

• Perform rack and stack of equipment in Data Centres.
• Troubleshoot hardware and software issues effectively.
• Maintain overall Data Centre cleanliness and appearance.
• Travel to various Data Centres as needed.

Skills

Telecommunications experience

Data Centre operations knowledge

Organizational skills

Troubleshooting skills

Effective communication

Tools

Industry standard test equipment

Job description

Pico fuels the global capital markets community by providing exceptional market data services and customized managed infrastructure solutions. As financial industry experts at the center of markets and technology, we help our clients efficiently scale their business and quickly access markets. From infrastructure to connectivity, we support our clients through the full trading lifecycle. We are a global company headquartered in New York, with offices in Chicago, London, Singapore, Hong Kong and Tokyo.

Purpose of the role

Working within Pico’s and Pico’s clients’ various Data Centers in New Jersey with some travel to Chicago, Mexico and Canada, the role holder will be responsible for the physical build and maintenance of our environment. Working closely with our Network and Systems engineering teams and our Project Management and client Service Delivery functions to ensure prompt delivery of all projects. With a structured approach, strong team ethos and the flexibility and commitment to solve problems and get things done, the role holder will be a key member of this small but highly skilled and integral team. A key requirement of this job is flexibility as the role holder will be expected to work in short change windows, late at night and out of hours.

Responsibilities and duties

• Equipment Rack and Stack
• Cable, Label & terminate fiber or copper network cabling
• Assist with the diagnosis of hardware and software - troubleshooting
• Blade/Card, Memory, Hard Drive, and Transceiver installations or removal
• Testing and troubleshooting of copper and fiber optic circuits
• Perform migrations of equipment, power, or networking devices
• Shipping and receiving packages in Office and co-locations
• Receive, log, and store internal packages
• Arrange access for internal and external customers
• Order, receive, install, and test cross connects (copper/fiber)
• Provide timely updates using a computer-based ticketing system
• Perform and document inventory verification/counts and rack elevation
• Monitor and report on power utilization in co-locations
• Maintain overall Data Centre cleanliness and appearance
• Work flexible shift schedules including rotational on-call coverage
• Report to the facility within a 1 hour average for emergency outage assistance
• Travel throughout Europe on short notice for data centre operations across EMEA
• Home base will be the New Jersey area

Education, Skills and background

• 5+ years of experience in Telecommunications or Data Centre related field
• In-depth knowledge of Telecom structured cabling standards
• In-depth knowledge of DCO standards and operations
• 5+ years use of industry standard test equipment
• Effective organizational skills and high attention to detail
• Building Management System and Branch Circuit Monitoring experience
• Strong troubleshooting skills
• Professional business communication and interpersonal skills
• Mission Critical Data Centre Facility Maintenance

Working Arrangements

The working days for this role are Tuesday to Saturday: Tuesday to Friday 4 PM to midnight and Sat 9 AM to 5 PM. Sunday availability on request. This is a non‑office‑based position. Travel between data centers in New Jersey (and occasionally beyond) will be required on an ongoing basis. Home base is New Jersey, where we operate out of Equinix NY4, the travel is primarily within AMRS. The role holder will be expected to work whatever hours are necessary for the performance of this role (recognizing that it involves multiple jurisdictions / geographies including but not limited to EMEA, USA and APAC).

Physical demands

• Lift and handle up to 50 pounds
• Bend, stoop, and stretch as required for placement and retrieval of network devices, materials, or equipment
• Work under a raised data center floor
• Climb ladders (up to a 16 feet) to reach plenum spaces

Compensation

Full compensation packages are based on candidate experience and relevant certification.

New York Pay range: $85,000 - $110,000 USD

Equal Opportunity Employment

Pico is an equal opportunity employer. Pico does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non‑merit factors. All employment decisions at Pico are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.