Data Center Deployment Engineer L4/L5

SupportFinity™; Los Gatos (CA); On-site; USD 212,000 - 342,000; Full time

Benefits offered by this job

Health plans

401(k) Retirement Plan with employer  

Stock options

Paid time off (PTO)

Job summary

Netflix is seeking a Data Center Deployment Engineer to manage Open Connect data center deployments worldwide. You will coordinate design, planning, and upgrades across teams and vendors to ensure capacity and performance, while developing thorough documentation and BOMs.

You will mentor teammates, drive process improvements, and troubleshoot power, networking, and fiber issues across global data centers, with travel for quarterly off-sites as needed.

Qualifications

• Proven project management experience with a creative, problem-solving approach.
• Ability to improve processes, coordinate cross-functional teams and vendors.
• Strong communication and interpersonal skills for technical and non-technical audiences.
• Experience with global deployment projects and remote vendor management.
• Willingness to travel for on-site/off-site engagements and team syncs.

Responsibilities

• Project manage design, planning, deployment, and refreshing of Open Connect data center infrastructure.
• Collaborate with cross-functional teams and external vendors to orchestrate deployments and capacity.
• Produce documentation: rack elevations, power, cabling, run books, handovers.
• Create BOMs, ensure on-site materials, order non-stock items, stock planning.
• Manage remote hands vendors with clear scopes and SLA adherence.
• Lead complex network upgrades and migrations with clear communication.
• Troubleshoot networking, power, cooling, and fiber issues in data centers.
• Mentor deployment team members and stakeholders.

Skills

Project management

Networking concepts

DWDM

Fiber optics

Scripting

Vendor management

Tools

DWDM equipment

Structured cabling

Job description

At Netflix, our mission is to entertain the world. Together, we are writing the next episode - pushing the boundaries of storytelling, global fandom and making the unimaginable a reality. We are a dream team obsessed with the uncomfortable excitement of discovering what happens when you merge creativity, intuition and cutting-edge technology. Come be a part of what's next.
At Netflix, delivering an unparalleled entertainment experience to millions of members worldwide relies on a robust, scalable global content delivery network - Open Connect. As a Data Center Deployment Engineer, you’ll ensure that our 100+ edge data centers are deployed, upgraded, and prepared to meet the growing demands of our expanding service, enabling seamless video streaming, cloud gaming, and live experiences. You’ll collaborate with network architects, engineers, provisioners, capacity planners, logisticians, and others, fostering a culture of continuous learning and innovation.
In this role, you’ll manage multiple concurrent deployments while driving process improvements to ensure capacity is available ahead of demand. You’ll plan, document, and oversee complex data center builds, deployments, and upgrades. Managing global 'remote hands' vendors, you will provide detailed instructions and proactively address challenges. A key part of your role will be ensuring consistency across the team, and aligning practices to maintain high standards. You'll also enhance efficiency by sharing lessons learned and identifying opportunities for automation and simplification.
Learn more about the unique Netflix culture and the opportunity by reading up on our culture and long-term view.

What You'll Be Doing

• Project manage the design, planning, deployment, and refreshing of network and content serving infrastructure at new and existing Open Connect data center points of presence.
• Collaborate with cross-functional teams and external vendors to orchestrate deployments, deliver capacity, and develop project scopes while ensuring availability and performance.
• Produce and maintain comprehensive documentation, including rack elevations, power consumption, cabling, run books, and handover documents, capturing all details for planned, installed, and as-built stages of deployments.
• Create a bill of materials for each project, ensuring all necessary items —including structured cabling, optics, and network gear —are available on-site before rack-and-stack. Order non-stock items as needed and recommend materials for regular stocking to support efficient future deployments.
• Manage remote hands vendors, providing clear scopes of work and ensuring adherence to SLAs, performance standards, and seamless execution, onboarding new vendors when necessary.
• Collaborate with infrastructure, operations, and architecture teams to develop long-term solutions that enhance network infrastructure and support future growth.
• Identify and drive improvements in our internally developed management tools and automation processes.
• Lead complex network upgrades and migrations, ensuring coordination and clear communication throughout.
• Troubleshoot and resolve networking, power, cooling, and fiber issues in data centers.
• Provide mentorship and technical leadership to deployment team members and stakeholders.
• Gain a comprehensive understanding of Open Connect Appliance functionality and its integration with network roadmaps.

What's Required

• Proven project management experience with a creative, problem-solving approach.
• Ability to improve processes and workflows, foster collaboration, and encourage team performance through effective communication and strong interpersonal skills.
• Strong verbal, written, and presentation skills to communicate with both technical and non-technical audiences.
• Flexibility to manage multiple projects and adapt to changing priorities across a global footprint — with nearly half of our deployments in Africa, Asia, and Europe — requires collaboration across time zones and off-hour work to support global IX operations.
• Meticulous attention to detail, strong organizational skills, and excellent problem-solving abilities.
• Expertise in networking concepts and protocols, including routing, switching, DWDM, and fiber optics.
• Layer 1 knowledge, including patch panels, fiber optic connectors, optic types, and form factors (e.g., LC, SC, MTP, CFP2, QSFP, SFP+).
• Deep understanding of power standards, including kW power/heat load, voltage, amperage, and applications of single-phase, three-phase, and DC systems.
• 5+ years of experience in Edge Networks and Data Centers as a Deployment Engineer or similar role.
• Experience configuring and troubleshooting server and network hardware—both hands-on and remotely—including installation, firmware updates, IP addressing, and other operational settings.
• Contribute to the team's success by offering mentorship and technical support to peers and stakeholders, while actively seeking guidance and learning opportunities to deepen expertise and strengthen team dynamics.
• Proven ability to manage and work with remote vendors globally.
• Willingness to travel for quarterly off-sites/on-sites, team syncs, and occasional project site visits, including overnight stays.

How To Stand Out

• Expertise in system administration, scripting, automation, and optimizing OS/Network performance.
• Experience designing and prototyping structured cabling.
• Experience developing remote hands vendor scorecards and metrics.
• Extensive experience deploying DWDM platforms and a solid working knowledge of high-power optics and attenuation.
• Experience in web-scale, cloud networking, and hybrid environments.
• Budget management skills and experience with financial planning for cost-effective deployments.

Generally, our compensation structure consists solely of an annual salary; we do not have bonuses. You choose each year how much of your compensation you want in salary versus stock options. To determine your personal top of market compensation, we rely on market indicators and consider your specific job family, background, skills, and experience to determine your compensation in the market range. The range for this role is $212,000.00 - $342,000.00.

Netflix provides comprehensive benefits including Health Plans, Mental Health support, a 401(k) Retirement Plan with employer match, Stock Option Program, Disability Programs, Health Savings and Flexible Spending Accounts, Family-forming benefits, and Life and Serious Injury Benefits. We also offer paid leave of absence programs. Full-time hourly employees accrue 35 days annually for paid time off to be used for vacation, holidays, and sick paid time off. Full-time salaried employees are immediately entitled to flexible time off. See more details about our Benefits here.

Netflix is a unique culture and environment. Learn more here.

Inclusion is a Netflix value and we strive to host a meaningful interview experience for all candidates. If you want an accommodation/adjustment for a disability or any other reason during the hiring process, please send a request to your recruiting partner.

We are an equal-opportunity employer and celebrate diversity, recognizing that diversity builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.

About the company

Netflix