Data Center Analyst - Mayfield, OH | On-Call & Independent

Info-Ways; Mayfield (OH); On-site; USD 50,000 - 70,000; Full time

Job summary

A technology company in Mayfield, Ohio is seeking a Data Center Analyst. This role involves incident management, hardware support, and independently maintaining data center operations. Candidates should be able to lift equipment, work alone during shifts, and provide detailed documentation. Preferred skills include computer hardware part replacement and proficiency with Microsoft Office. The position offers the opportunity to work in a dynamic environment and requires on-call availability.

Qualifications

• Ability to work independently as only tech/analyst on a shift.
• Must be willing to take off-hours on-call and respond appropriately.
• Ability to lift 70 pounds with assistance.

Responsibilities

• Respond to incidents and requests.
• Manage your queue and understand priority of different types of issues.
• Analyze issues and work through to resolution.
• Unpack, install, connect, and configure management of data center equipment.
• Follow Decom procedure to remove equipment from production.
• Maintain documentation and inventory with high levels of detail.

Skills

Computer hardware part replacement

Microsoft Office (Word, Excel, SharePoint)

Microsoft Outlook

SNMP

Note Taking

Multi-tasking

Customer Service

Network cabling (fiber/copper)

Ability to guide others

Problem solving skills

Self-management skills with attention to detail

Ability to prioritize tasks

Effective verbal communication

Effective written communication

Job description

A technology company in Mayfield, Ohio is seeking a Data Center Analyst. This role involves incident management, hardware support, and independently maintaining data center operations. Candidates should be able to lift equipment, work alone during shifts, and provide detailed documentation. Preferred skills include computer hardware part replacement and proficiency with Microsoft Office. The position offers the opportunity to work in a dynamic environment and requires on-call availability.