Data Center Administrator

HCL Technologies Limited; United States; On-site; USD 52,000 - 78,000; Full time

Job summary

HCL Technologies Limited is seeking a full-time Administrator (Tools & Automation) to support data center hardware operations and collaborate with technical teams and vendors. The role involves handling inventory updates, providing remote assistance, and ensuring uptime through proactive monitoring and timely issue resolution.

Flexibility in shifts is required, with a focus on customer-facing support. Candidates should have hands-on data center experience and knowledge of network switches,

Qualifications

• Minimum hands-on data center experience.
• Familiar with network switches, servers and storage devices.
• Experience in customer management and support.
• Willing to work flexible hours and shifts.

Responsibilities

• Assist technical teams and vendors with data center hardware issues.
• Update and share inventory information with customers.
• Provide remote support to technical teams as required.

Skills

Data center experience

Customer management

Shift flexibility

Tools

Network switches

Servers

Storage devices

Remote support tools

Job description

Supporting technical teams and vendors, the full-time Administrator (Tools & Automation) will assist with hardware issues in the data center, manage inventory updates, and provide remote support as needed.

Key responsibilities

• Assist technical teams and vendors with hardware issues in the data center
• Update and share inventory information with customers
• Provide remote support to technical teams as required

Required qualifications

• Hands-on experience working in data centers
• Knowledge of network switches, servers, and storage devices
• Experience in customer management
• Flexibility in working hours and shifts