Data Center Administrator

Athenahealth India; Ashburn (VA); On-site; USD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a dedicated Data Center Administrator to join their team in Ashburn, VA. This role involves providing 24x7 support for data center operations, managing server and network equipment, and collaborating with various teams to ensure optimal performance. The ideal candidate will possess strong troubleshooting skills and experience in a production environment. With a commitment to innovation and teamwork, this company offers a collaborative workspace and a culture that values diversity and inclusivity. If you're passionate about technology and healthcare, this opportunity is perfect for you.

Benefits

Health & financial benefits

Commuter support

Tuition reimbursement

Collaborative workspaces

Pet-friendly offices

Qualifications

• Experience in a production data center environment preferred.
• Ability to troubleshoot hardware and network issues.

Responsibilities

• Provide 24x7 support for data center issues alongside local team members.
• Manage lifecycle of servers, storage, and network equipment.
• Diagnose, troubleshoot, and resolve hardware and connectivity issues.

Skills

Troubleshooting Dell and HP server hardware

Understanding of data center power and cooling systems

Linux CLI

Ability to lift equipment up to 50 lbs

Job description

Data Center Administrator page is loaded

Data Center Administrator

Apply locations: Remote - VA | Time type: Full time | Posted on: Posted Yesterday | Job requisition id: R12486

Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.

This is a 100% onsite position at our data center in Ashburn, VA; Shift is 8 AM – 4 PM

athenahealth, Inc. offers web-based practice management and electronic health record (EHR) software. We maintain thousands of servers, petabytes of storage, and the infrastructure supporting them. The Data Center Engineering Team (DCEng) manages the lifecycle of physical devices and environmental conditions in our data centers, coordinating with vendors and internal teams for maintenance and growth.

We seek talented individuals with technical expertise, creative thinking, and enthusiasm to support and develop this environment.

Responsibilities Include:

• Provide 24x7 support for data center issues alongside local team members
• Manage the lifecycle of servers, storage, and network equipment, including receiving, racking, maintenance, and recycling
• Collaborate with operations teams and vendors to ensure optimal operation of equipment, coordinate replacements, and supervise facility maintenance
• Perform daily facility walkthroughs to check for equipment errors and inventory discrepancies
• Maintain cleanliness and cable management standards in the data center, offices, and storage areas
• Diagnose, troubleshoot, and resolve hardware, network, and connectivity issues
• Act as first responder for technical and facility-related issues
• Contribute to process improvements and documentation for data center operations
• Participate in planning and design projects related to power, cooling, and networking
• Provide remote support for physical server, network, and telecommunications equipment
• Build and maintain relationships with facility managers and team members
• Contribute to knowledge base and team culture

Experience Required:

• Ability to lift equipment up to 50 lbs
• Experience in a production data center environment preferred
• Understanding of data center power and cooling systems preferred
• Knowledge of server components and repair preferred
• Ability to troubleshoot Dell and HP server hardware, including vendor support cases
• Basic understanding of power, cooling, Linux CLI preferred

About athenahealth

• Our Vision: To create a thriving ecosystem delivering accessible, high-quality, and sustainable healthcare for all.
• Location: Ideally based in our Ashburn, VA data center
• Culture: Our employees, or “athenistas,” are committed to making healthcare smarter. We value diversity, teamwork, and innovation. Join us to help transform the healthcare ecosystem.
• Perks: Benefits include health & financial benefits, commuter support, tuition reimbursement, collaborative workspaces, and pet-friendly offices.

Our company culture emphasizes learning, engagement, and inclusivity. We support work-life balance through flexible work arrangements and are committed to equal employment opportunity. For accommodations or application assistance, contact [e-mail].

Learn more at https://www.athenahealth.com/careers/equal-opportunity.