Data Center 24/7 Site-Support Lead

Oracle; New Mexico; On-site; USD 120,100 - 251,600; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) plan with company match

Flexible vacation and paid parental leave

Job summary

Oracle is seeking a Site Support Manager in Santa Teresa, New Mexico, to lead a team responsible for operational support in a mission-critical data center environment. You will ensure service quality, manage workflows, and collaborate with site leadership on logistics and process improvement.

The ideal candidate has over 5 years of experience in facilities coordination, strong leadership skills, and a Bachelor’s degree in Business or a related field. A comprehensive benefits package is offered, including medical and retirement plans.

Qualifications

• 5–8+ years of experience in facilities coordination or related roles in operational environments.
• 3–5+ years of experience leading site-support staff.
• Experience in mission-critical or operationally intensive environments is preferred.

Responsibilities

• Lead the onsite site-support team for administrative and operational coordination.
• Oversee support processes including scheduling and document tracking.
• Partner with leadership to improve operational readiness and communication.

Skills

Leadership

Organizational skills

Communication

Process discipline

Service-oriented mindset

Education

Bachelor’s degree in Business or related field

Tools

CMMS

ServiceNow

Microsoft Office

Job description

Oracle is seeking a Site Support Manager in Santa Teresa, New Mexico, to lead a team responsible for operational support in a mission-critical data center environment. You will ensure service quality, manage workflows, and collaborate with site leadership on logistics and process improvement.

The ideal candidate has over 5 years of experience in facilities coordination, strong leadership skills, and a Bachelor’s degree in Business or a related field. A comprehensive benefits package is offered, including medical and retirement plans.