Data and Process Senior Business Analyst

Kashable; United States; On-site; USD 80,000 - 135,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) plan with employer match

Paid parental leave

Weekly catered lunches

Flexible Spending Accounts (FSAs)

Job summary

A fintech company in the United States is seeking a Data and Process Senior Business Analyst. This role involves key responsibilities like requirements gathering, technology implementation, and cross-functional collaboration. Candidates should have over 5 years of experience and a relevant degree. This full-time position offers competitive pay and benefits, and requires in-person attendance in Midtown Manhattan.

Qualifications

• 5+ years of experience as a Business System Analyst, preferably in fintech or IT consulting.
• Strong analytical and problem-solving skills with keen attention to detail.
• Excellent verbal and written communication skills.

Responsibilities

• Engage with department heads to understand workflow gaps and design solutions.
• Partner with Engineering teams to implement new technologies.
• Develop and maintain documentation for processes and implementation plans.

Skills

Business analysis

Technical communication

Workflow automation

Problem-solving

Data analysis

Education

Bachelor’s degree in Business Administration or related field

Relevant certifications (Agile, Scrum, CBAP)

Tools

JIRA

Confluence

Python (Pandas)

Job description

Data and Process Senior Business Analyst

This range is provided by Kashable. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$80,000.00/yr - $135,000.00/yr

Location

Midtown Manhattan, New York City.

Office expectation: In-person attendance is required 3–4 times a week to collaborate effectively with the team.

Your Mission

We are seeking a skilled Business Analyst who will focus on new technology implementation as well as the critical tasks of requirements gathering and documentation to support our strong operational growth. In this role, you will collaborate closely with the Engineering and Operations teams under the guidance of the VP of Operations to ensure all project requirements are clearly defined and documented. You will also work with directors across multiple departments to analyze business needs and facilitate clear, cross‑functional communication.

This position plays a key role in supporting current technologies and driving the adoption of Business Process Management (BPM), Business Intelligence (BI), workflow automation and AI integration.

Key Responsibilities

• Engage with department heads to understand workflow gaps and help design solutions that improve efficiency and data visibility.
• Partner with Engineering and Operations teams to ensure smooth implementation of new technologies, including AI‑driven tools and workflow automation.
• Use low‑code/no‑code platforms to automate workflows and enhance business processes.
• Support agile practices, including writing user stories, defining acceptance criteria, and identifying key dependencies and risks.
• Work with external vendors to evaluate product offerings, assess potential benefits, and help plan and execute implementation strategies.
• Develop, refine, and maintain documentation for processes, systems, and implementation plans.
• Act as a liaison between the development team and stakeholders, ensuring clear and effective communication of requirements.
• Triage and prioritize tickets, seeking clarification from functional teams as needed.
• Identify areas for process improvement and recommend solutions to increase operational efficiency.

Recipe for Success

• Bachelor’s degree in Business Administration, Computer Science, Information Systems, or a related field.
• 5+ years of experience as a Business System Analyst, preferably in fintech, software development, IT consulting, or a related industry.
• Working experience with Python data analysis libraries like Pandas.
• Proficiency in using requirements management tools (e.g., JIRA, Confluence) and familiarity with software implementation.
• Strong analytical and problem‑solving skills with a keen attention to detail.
• Excellent verbal and written communication skills, with the ability to convey complex information to both technical and non‑technical audiences.
• Proven ability to work collaboratively in a team environment and manage multiple priorities.
• Solid understanding of cross‑functional dependencies and their impact on business performance.
• Ability to clean and analyze data to identify actionable insights.

Cherries on Top

• Experience with HubSpot, HR systems, or benefits management.
• Relevant certifications (e.g., Agile, Scrum, CBAP, PMI‑PBA).
• Background in Finance.
• Experience or coursework in product management.
• Industry experience in consumer finance or employee benefits.
• Medical, dental (including orthodontics), and vision insurance.
• PTO and holidays.
• 401(k) plan with employer match.
• Paid parental leave.
• Voluntary life and disability insurance.
• Flexible Spending Accounts (FSAs).
• Weekly catered lunches and a fully stocked kitchen.
• Team events, lunch & learns, happy hours, birthday celebrations, and volunteer opportunities.

Seniority level

Mid‑Senior level

Employment type

Full‑time

Job function

Project Management