Data Analytics CS Coordinator - Insights & Ops

Hapag-Lloyd AG; Atlanta (GA); On-site; USD 50,000 - 70,000; Full time

Job summary

A global transportation company is seeking a Coordinator for Customer Service (Data Analytics) in Atlanta. You will analyze performance metrics, collaborate with teams, and support projects related to customer service. The ideal candidate will have an associate degree or 2+ years of relevant experience in data analysis and logistics, alongside strong problem-solving skills. This is a full-time position offering a collaborative and dynamic work environment.

Qualifications

• Ability to work independently with minimal supervision.
• Excellent organizational skills and attention to detail.
• Strong statistical knowledge and KPI tracking skills.
• Ability to interpret complex datasets.

Responsibilities

• Review performance for the Satellite team regularly.
• Foster collaboration between Atlanta and Satellite teams.
• Identify and act upon performance bottlenecks.
• Prepare reports and dashboards for insights.

Skills

Data analysis

Logistics

Supply Chain Management

Project Management

Problem solving

Stakeholder management

Analytical skills

Communication

Education

Associate Degree in Logistics, Supply Chain Management, Business Analytics, Data Science

2+ years of experience in data analysis or logistics

Tools

SQL

Excel

Python

R

Alteryx

Power Automate

Job description

A global transportation company is seeking a Coordinator for Customer Service (Data Analytics) in Atlanta. You will analyze performance metrics, collaborate with teams, and support projects related to customer service. The ideal candidate will have an associate degree or 2+ years of relevant experience in data analysis and logistics, alongside strong problem-solving skills. This is a full-time position offering a collaborative and dynamic work environment.