Data Analyst, Supply Chain Ops & Real-Time Analytics

TikTok; Fontana (CA); On-site; USD 90,000 - 130,000; Full time

Job summary

TikTok is seeking a Logistics Data Analyst to join the Supply Chain & Logistics team in Fontana, CA. You will build monitoring systems for 3PL performance and help improve delivery quality while controlling costs.

The role requires strong data analysis skills (SQL, Python), experience with WMS, and the ability to design dashboards and reports to support regional operations and peak-season readiness.

Qualifications

• 3+ years in warehouse operations or e-commerce fulfillment.
• Bachelor’s degree or above.
• Strong data analysis using SQL and Python; BI tools experience.
• Familiar with WMS systems and warehouse workflows.

Responsibilities

• Build and optimize an hourly-level monitoring system for 3PL production performance.
• Develop data-driven quality monitoring frameworks (Missing, Damage, Wrong orders).
• Identify network-level risks and develop readiness plans for peak seasons.
• Participate in SOP design for new processes and system launches.
• Support the development of the Control Tower with proactive alerts across capacity, quality, and SLA dimensions.
• Provide daily/weekly reporting and data insights for regional operations, including standups and exception reporting.

Skills

Data analysis

BI tools

Warehouse operations

Education

Bachelor's degree or above

Master's degree

Tools

WMS systems

Warehouse workflows

Job description

TikTok is seeking a Logistics Data Analyst to join the Supply Chain & Logistics team in Fontana, CA. You will build monitoring systems for 3PL performance and help improve delivery quality while controlling costs.

The role requires strong data analysis skills (SQL, Python), experience with WMS, and the ability to design dashboards and reports to support regional operations and peak-season readiness.