Data Analyst II

Staples Advantage Canada; Framingham (MA); On-site; USD 60,000 - 100,000; Full time

Benefits offered by this job

Flexible PTO (22 days)

Holiday Schedule (7 observed paid holidays)

Online and Retail Discounts

Company Match 401(k)

Physical and Mental Health Wellness programs

Job summary

An established industry player is seeking a data-driven professional to join their digital solutions team. This role focuses on A/B testing and analytics to optimize customer experiences. You will collaborate with cross-functional teams to translate business opportunities into actionable test designs, analyze results, and provide insights that drive improvements. The ideal candidate will have strong analytical skills and experience with web analytics tools. Join a company that values innovation and teamwork, and offers a flexible work environment with numerous perks and benefits.

Qualifications

• 2+ years of A/B testing and analytics experience required.
• Strong analytic and critical thinking skills needed.

Responsibilities

• Work with stakeholders to optimize customer web behavior.
• Analyze test results to improve site KPIs.

Skills

A/B Testing

Analytical Skills

Communication Skills

Critical Thinking

Interpersonal Skills

Education

Bachelor’s or Master’s Degree in a related field

Tools

SQL

Excel

PowerPoint

Adobe Analytics

Tableau

Power BI

Python

R

Job description

Staples is business to business. You’re what binds us together.

Our digital solutions team is more than a traditional IT organization. We are a team of passionate, collaborative, agile, inventive, customer-centric, results-oriented problem solvers. We are intellectually curious, love advancements in technology and seek to adapt technologies to drive Staples forward. We anticipate the needs of our customers and business partners and deliver reliable, customer-centric technology services.

What you’ll be doing:

1. Work closely with cross-functional stakeholders such as Personalization, Merchandising, Marketing products & UX to optimize customer web behavior.
2. Translate business opportunities & hypothesis from stakeholders into test designs.
3. Analyze test results and ensure that necessary actions are taken to improve site KPI’s and identify any follow-up test.
4. Discover new opportunities for experience optimization by investigating customer behavior.
5. Ensure testing and personalization campaigns are set up properly to deliver planned experiences and provide accurate data collection.
6. Be the subject matter expert on A/B testing & Personalization, providing consultative support to various stakeholders.
7. Utilize strong analytic skills, business acumen and attention to detail to provide data analysis to assist in solving complex business problems.
8. Communicate insights and suggest improvements based on data and observed trends in order to advance reporting capabilities.

What you bring to the table:

1. Strong interpersonal skills, a team player.
2. Excellent communication and presentation skills.
3. Strong analytic and critical thinking skills; ability to break down complex problems.

Qualifications:

What’s needed - Basic Qualifications

1. 2+ years of A/B testing and analytics experience.
2. Over two years of demonstrated experience as a Data Analyst.
3. 2+ years' experience in SQL, Excel and PowerPoint.
4. Proficient in Adobe Analytics.

What’s needed - Preferred Qualifications

1. Bachelor’s or master’s Degree in a related field.
2. Experience with Python, R.
3. Experience with web analytics tools such as Adobe Analytics.
4. Experience in data visualization tools such as Tableau and Power BI.

We Offer:

1. Inclusive culture with associate-led Business Resource Groups.
2. Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays).
3. Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more!