Deputy Director of Emergency Services

St Mary's County Government; Leonardtown (MD); On-site; USD 109,000 - 188,000; Full time

Job summary

St. Mary’s County Government's Department of Emergency Services seeks a senior operations leader to assist the Director in managing daily operations, coordinating divisions such as Emergency Management, EMS, 911 Communications, and Administrative and Fiscal divisions.

The role requires coordinating with HR on staffing needs and implementing system improvements. You will oversee staff, monitor performance metrics, ensure proficiency training per plans, and liaise with Federal, State, and local

Qualifications

• Bachelor’s degree required; Master’s degree preferred.
• Or equivalent technical training, education, and/or experience.

Responsibilities

• Assist the Director with planning, directing, organizing, and coordinating programs related to the operations of the Department.
• Provide oversight of various divisions (Emergency Management, EMS, Animal Services, 911 Communications, Radio Repair, Administrative and Fiscal) as directed by the Director.
• Coordinate with Human Resources on personnel needs and development.
• Recommend and implement system improvements for the Department.
• Review operations, establish metrics, and adjust operations to meet standards.
• Ensure annual proficiency training per approved training plans and update plans as needed.
• Supervise staff, counsel employees, and enforce policies.
• Coordinate programs with allied agencies; report issues and take corrective action.
• Develop and maintain department plans for emergency response and operational changes.
• Analyze performance data and prepare management reports to identify improvements.
• Ensure compliance with Federal, State, and local policies and act as liaison with agencies.
• Provide budget recommendations and participate in policy development.
• Engage in professional development activities.

Education

Bachelor’s degree

Master’s degree preferred

Equivalent training/experience

Job description

Assists the Director in managing the operations of the St. Mary’s County Department of Emergency Services. Manages, coordinates, and assesses the work of assigned staff under the general direction of the Director to ensure operations comply with policies and procedures. Recommends policy changes and coordinates improvements that enhance response for allied agencies. Represents the department and communicates goals and objectives with staff and allied agencies; oversees the operations, activities, and programs within assigned divisions; performs other duties as assigned.

The hiring salary for this position is $109,116 - $143,208 annually; full salary range for this position is $109,116 - $187,928 annually.

1. Assists the Director with planning, directing, organizing, and coordinating programs related to the operations of the Department. Provides oversight of various divisions of the department as directed by the Director and may include Emergency Management, Emergency Medical Services, Animal Services Division, 911 Communications, Radio Repair, Administrative and Fiscal Divisions.
2. In coordination with the Director and the Department of Human Resources, provides oversight of the Personnel/Human Resource needs of the Department of Emergency Services.
3. Recommends, plans, and implements systemoperational improvements and enhancements for the Department of Emergency Services.
4. Reviews operations of assigned divisions and may establish and monitor metrics that evaluate performance; recommends appropriate actions to correct performance deficiencies and may assist with adjusting operations to meet or exceed standards.
5. Ensures annual proficiency training is performed in accordance with approved training plans. Reviews training plans to outline requisite training relevant to each division. Makes recommendations for changes based on organizational needs. .
6. Supervises assigned staff; counsel’s employees and recommends disciplinary actions; enforces Department and County policies and procedures.
7. Coordinates programs and activities with allied agencies; reports problems promptly to the Director and/or appropriate allied agencies and takes appropriate corrective action to restore normal operations.
8. Assists with developing and maintaining department plans to effectively respond to unexpected situations, operational changes, and emergency situations; communicates necessary procedural changes (immediate and long-term) to all parties involved to ensure an appropriate departmental response.
9. Assists with analyzing technical performance reports and preparing management reports; may collect, analyze, and evaluate data that measures performance and identifies needed improvements.
10. Assists the Director with ensuring that the Department is operating in compliance with and acts as a liaison between Federal, State, and local governmental agencies whose policies, laws, regulations, and directives impact County operations.
11. Assists the Director with providing budget recommendations on departmental programs, human resources, technological enhancements, and County policies and procedures.
12. Increases professional knowledge through attendance of training, workshops, and conferences; participates in professional associations and activities.
13. Provides oversight, guidance and mentorship of all Emergency Services Divisions supervisors.
14. Performs all other duties as assigned.

1. Ability to gain advanced knowledge of St. Mary’s County Government policies and procedures;
2. Ability to act as a representative of St. Mary’s County Government to the public;
3. Advanced knowledge of the principles, practices, and procedures of administrative management and the operations and activities of the assigned area, and the ability to interpret them to the staff and the public;
4. Extensive knowledge of governmental fiscal policies, procedures, and legal mandates including the budget process;
5. Ability to gainextensive knowledge of relevant laws, statutes, and ordinances of the State of Maryland and St. Mary’s County;
6. Ability to keep all relevant parties informed of all major issues and programs and to recommend changes as appropriate;
7. Ability to supervise, plan, and coordinate the work of diverse staff to accomplish departmental goals and objectives;
8. Ability to review, evaluate, and initiate appropriate action on technical and legal reports, contracts, and documents concerning departmental matters;
9. Ability to establish and maintain effective working relationships with county officials, associates, staff, representatives from other agencies, and the public;
10. Ability to operate relevant computer systems including hardware and software, and office machines;
11. Available for emergency recall as necessary to ensure continuity of operations.
12. Ability to staff the Emergency Operations Center during periods of activation.

1. Bachelor’s degree; Master’s degree preferred;
2. Seven years or more of related professional experience, or additional education in a specialized area such as a Public Safety Leadership program or other similar programs;
3. Experience as a law enforcement officer, public safety dispatcher, emergency management, firefighter and/or emergency medical services personnel;
4. Or equivalent technical training, education, and/or experience.

Additional Requirements:

1. Negative drug screen.
2. Successfully pass a physical, hearing and vision exam.
3. Successfully pass a psychological fitness examination with favorable results.
4. Successfully pass extensive criminal background investigation with favorable results.
5. Valid Maryland Driver’s License.
6. Position is classified as safety-sensitive and shall be subject to random drug and alcohol testing.

Supervision:

Supervisor: Director of Emergency Services

Supervises: Division Managers, other departmental personnel as needed.

Physical and Environmental Conditions:

Work requires light physical effort in the handling of light materials or boxes and tools or equipment in non-strenuous work positions up to 30 pounds and/or continual standing or walking of 60%/+ of the time.

Work environment involves everyday risks or discomforts that require normal safety precautions typical of such places as offices or meeting rooms, e.g., use of safe workplace practices with office equipment, and/or avoidance of trips and falls.