Data Analyst (CRM)

NMQ Digital; California (MO); On-site; USD 70,000 - 110,000; Full time

Job summary

Join a fast-growing digital services company as a Data Analyst (CRM) to enhance marketing efforts through data analysis and campaign optimization. You'll design data pipelines, evaluate campaign performance, and collaborate with diverse teams. We're seeking individuals with a strong analytical background, who thrive in a dynamic work environment and have a passion for data-driven strategies.

Benefits

Referral Program

Access to online courses

Mentorship Program

Team Environment

Qualifications

• 2–5 years of experience in CRM analysis and marketing analytics.
• Strong knowledge of CRM platforms.
• Proficiency in SQL and data visualization tools.

Responsibilities

• Design and maintain integrated data pipelines for unified campaign reporting.
• Analyze email marketing campaign performance and suggest optimizations.
• Collaborate with teams to support campaign strategy and data needs.

Skills

Data Analysis

CRM Optimization

SQL

Data Visualization

A/B Testing

Analytical Skills

Communication

Education

Bachelor's degree in Marketing Analytics, Data Science, Economics, or Statistics

Tools

Salesforce Marketing Cloud

Tableau

Power BI

Google Data Studio

Job description

Direct message the job poster from NMQ Digital

Global Talent Acquisition and Development | Psychology

ABOUT US

We are a fast-growing, close-knit, dynamic, and successful Digital Services Company that specializes in providing support to large multinational companies for SEO, Product & Web Content Management, Social Media Management, Performance Marketing, E-Commerce Management, CRM & E-Mail Marketing Automation, DX & Development, Data Management & Analytics, Project Management, Digital Consultancy, and Recruitment.

As a multinational Dutch company, we have offices in Amsterdam, Istanbul, Lisbon, Kuala Lumpur, Bogota & Portland. With our exceptionally talented & diverse team, and our A+ client portfolio, the world is our oyster!

We are looking for a Data Analyst (CRM) to join our team.

RESPONSIBILITIES

• Design and maintain integrated data pipelines combining CRM platform data (e.g., SFMC) with web analytics (Google Analytics) for unified campaign reporting.
• Analyze email marketing campaign performance: open rates, click-through rates, conversion rates, and revenue impact.
• Conduct A/B tests on email subject lines, content, and CTAs; analyze results to recommend optimizations.
• Develop interactive dashboards and reports (Tableau, Power BI, or Google Data Studio) that provide clear, actionable insights on campaign effectiveness and customer engagement.
• Collaborate closely with marketing, sales, and data engineering teams to understand data needs and support campaign strategy.
• Validate data quality and ensure compliance with privacy and security standards.
• Identify trends, anomalies, and customer behavior patterns to optimize marketing strategies and customer retention efforts.
• Support segmentation and personalization initiatives by leveraging CRM and behavioral data.
• Assist in the creation of customer retention models and customer lifetime value (CLV) analysis.
• Provide insights and recommendations to improve multi-channel marketing efforts and overall customer journey.
• Document processes, dashboards, and data definitions to ensure transparency and reproducibility.
• Mentor junior analysts on CRM data best practices and analytics techniques.

QUALIFICATIONS

• Bachelor’s degree in Marketing Analytics, Data Science, Economics, Statistics, or a related field; advanced degree preferred.
• 2–5 years of experience in CRM analysis, marketing analytics, or data-driven campaign optimization.
• Strong knowledge of CRM platforms, preferably Salesforce Marketing Cloud (SFMC) or similar.
• Experience integrating marketing data from multiple sources (e.g., SFMC, Google Analytics, Google Tag Manager).
• Proficient in SQL and data visualization tools (Tableau, Power BI, Google Data Studio).
• Working knowledge of Python or R for data analysis and campaign optimization.
• Familiarity with A/B testing methodologies, segmentation, and conversion funnel analysis.
• Understanding of marketing KPIs: open rates, click-through rates, conversion rates, revenue attribution, engagement metrics.
• Awareness of data privacy regulations (e.g., GDPR) and best practices for data compliance.
• Strong analytical, problem-solving, and communication skills; ability to translate technical findings into actionable business insights.

WHAT WE OFFER

Referral Program????: Our referral program ‘’Friends2Work’’ encourages our employees to refer their friends followed by a cash award once they are hired.

Self-Improvement: Access to numerous online courses and training in our own in-house training platform NMQ Academy & access to our exclusive Mentorship Program provided by our brilliant senior peers.

Team Environment: We give you to opportunity to work with global brands together with a fun, diverse, and dynamic team and become a part of a global success story!

If you are interested in joining our team, please apply with your CV in English.

By applying to this job advertisement, you accept that you have shared your personal data within the scope of the clarification text we have provided at www.nmqdigital.com

NMQ Digital is proud to be an equal-opportunity workplace. We are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity.

Don't be discouraged if you feel that you don’t fully meet every single one of the requirements for a particular role, there is always room for growth in NMQ!

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Job function

  Marketing

• Industries

  Marketing Services

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