Senior Data Analyst - CRM Testing

Hard Rock Digital; Tallahassee (FL); Remote; USD 80,000 - 110,000; Full time

Job summary

Hard Rock Digital seeks a Senior Data Analyst for its expanding CRM team. The role focuses on analyzing CRM experimentation results and making strategic recommendations to enhance consumer engagement, leveraging strong SQL and analytical skills. This position allows for full remote work and offers competitive compensation aligned with industry standards.

Benefits

Full remote work

Competitive pay and benefits

Start-up culture

Qualifications

• 3-5 years of experience as a data analyst.
• Experience in A/B testing and experimentation.
• Strong proficiency in SQL and analytic frameworks.

Responsibilities

• Analyze results from CRM experiments and provide strategic recommendations.
• Conduct sophisticated analysis to identify incremental lift.
• Communicate complex insights to stakeholders effectively.

Skills

SQL

Analytical Thinking

Presentation Skills

Quantitative Analysis

Education

Degree in Mathematics, Statistics, Computer Science, Engineering

Tools

Tableau

Looker

Power BI

Amplitude

Mixpanel

Job description

What are we building?

Hard Rock Digital is a team focused on becoming the best online sportsbook, casino, and social gaming company in the world. We’re building a team that resonates passion for learning, operating and building new products and technologies for millions of consumers. We care about each customer's interaction, experience, behavior, and insight and strive to ensure we’re always acting authentically.

Rooted in the kindred spirits of Hard Rock and the Seminole Tribe of Florida, the new Hard Rock Digital taps a brand known the world over as the leader in gaming, entertainment, and hospitality. We’re taking that foundation of success and bringing it to the digital space — ready to join us?

What’s the Position?

We are looking for a Senior Data Analyst to join our quickly growing CRM team, whose primary focus will be analyzing results from various CRM experiments and providing strategic recommendations.

Key Responsibilities:

• Partner with the Testing & Innovation team to thoroughly understand test methodology, objectives and implementation protocols

• Conduct sophisticated analysis of test results to identify incremental lift, using advanced segmentation techniques and behavioral insights

• Lead comprehensive A/B testing analysis, identifying statistically significant patterns and actionable insights

• Design and execute complex, multi-variate test analyses that address ambiguous business questions

• Translate analytical findings into strategic marketing recommendations and propose data-driven future testing opportunities

• Communicate complex analytical insights to marketing stakeholders in accessible, actionable formats

• Deliver compelling presentations of analytical findings and strategic recommendations to executive leadership

What are we looking for?

• Three to five years of experience as a data analyst, including development of new analytic frameworks

• Experience with A/B testing and experimentation

• Strong proficiency in SQL

• Extremely strong analytic thinker

• Some experience with at least one visualization tool such as Tableau, Looker or Power BI

• Knowledge of analytics tools such as Amplitude or Mixpanel is a plus

• Strong communication and presentation skills

• Extensive knowledge of quantitative analysis and statistical methods

• A degree in Mathematics, Statistics, Computer Science, Engineering, or a related area of study

• Experience in a gambling-related business is a plus

• Experience conducting analysis of CRM, monetization, cross-sell or retention is a plus

• Knowledge of sports betting, online casino, or related areas is a plus

What’s in it for you?

• Full remote work

• Competitive pay and benefits

• Start-up culture backed by a secure, global brand

Roster of Uniques

We care deeply about every interaction our customers have with us and trust and empower our staff to own and drive their experience. Our vision for our business and customers is built on fostering a diverse and inclusive work environment where, regardless of background or beliefs, you feel able to be authentic and bring all your talent into play. We want to celebrate you being you (we are an equal opportunities employer).