Data Analyst, Consumer Business Unit

Docomo Pacific, Inc; United States; On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Career growth

Community impact

Team culture

Benefits & perks

Pride & purpose

Job summary

Docomo Pacific, Inc is seeking a data analyst to transform consumer data into actionable insights. You will analyze subscriber behavior, support forecasting, and develop dashboards to track revenue and engagement.

A collaborative, fast-paced environment awaits, with opportunities to influence strategic decisions. The role emphasizes analytical problem-solving, effective storytelling, and cross-functional communication to drive revenue growth and customer experience improvements across Guam and

Qualifications

• Bachelor's degree in Business, Finance, Accounting, Data Analytics, or a related field.
• 2–4 years of data analytics experience, preferably consumer-focused.
• Experience in telecommunications is a plus.
• Proficiency with Excel, SQL, Python, or similar tools.
• Ability to build reports, dashboards, forecasts, and BI analyses.
• Strong statistical understanding and data modeling concepts.
• Ability to identify trends and provide revenue/retention insights.

Responsibilities

• Analyze consumer data, subscriber behavior, and business trends to support strategic decision-making.
• Develop diagnostic and predictive analyses to identify opportunities for growth, retention, and customer engagement.
• Create and maintain performance dashboards and reports, including key metrics such as revenue, subscriber base, campaign performance, and brand trust.
• Support forecasting and financial modeling to evaluate business performance and strategic initiatives.
• Develop pricing models for handsets and products while performing revenue impact analyses for key business initiatives.
• Collaborate with Marketing, Product, Finance, and other cross-functional teams to communicate insights and monitor business performance.
• Present findings and recommendations in a clear, compelling, and business-focused manner.
• Support ad hoc analyses and special projects as business needs evolve.
• Maintain confidentiality of company and customer information while ensuring data accuracy and integrity.

Skills

Analytical thinking

Problem-solving

Communication skills

Storytelling abilities

Education

Bachelor's degree in Business, Finance, Accounting, Data Analytics, or a related field

Tools

Microsoft Excel

SQL

Python

Job description

Join Our Team as a Consumer Business Unit Data Analyst !

At DOCOMO PACIFIC, we believe in connection—bringing people, innovation, and opportunity together to shape a brighter future for our island communities. Rooted in the values of excellence, respect, trust, communication, and teamwork, we are powered by the spirit of Ina’fa’maolek , working together for the greater good.

As a Data Analyst supporting our Consumer Business Unit , you'll transform data into meaningful insights that help drive business strategy and enhance the customer experience. If you're passionate about analytics, problem-solving, and making an impact through data, we'd love to hear from you.

WhatYou’llDo

• Analyze consumer data, subscriber behavior, and business trends to support strategic decision-making.
• Develop diagnostic and predictive analyses to identify opportunities for growth, retention, and customer engagement.
• Create and maintain performance dashboards and reports, including key metrics such as revenue, subscriber base, campaign performance, and brand trust.
• Support forecasting and financial modeling to evaluate business performance and strategic initiatives.
• Develop pricing models for handsets and products while performing revenue impact analyses for key business initiatives.
• Collaborate with Marketing, Product, Finance, and other cross-functional teams to communicate insights and monitor business performance.
• Present findings and recommendations in a clear, compelling, and business-focused manner.
• Support ad hoc analyses and special projects as business needs evolve.
• Maintain confidentiality of company and customer information while ensuring data accuracy and integrity.

Who We Are Looking For

We're looking for an analytical, curious, and collaborative professional who enjoys solving complex business challenges through data. You thrive in a fast-paced environment, communicate effectively with stakeholders, and are motivated to make a measurable business impact .

What You Bring

• A proactive mindset with a passion for turning data into actionable insights.
• Strong analytical thinking and problem-solving skills.
• Excellent presentation and storytelling abilities, with the confidence to communicate findings to a variety of audiences.
• Strong interpersonal and written communication skills with a collaborative approach.
• Ability to manage multiple priorities while maintaining attention to detail.
• Flexibility and adaptability in a constantly evolving business environment.
• Self-motivation with the ability to work independently and make sound decisions.

Qualifications

• Bachelor's degree in Business , Finance, Accounting, Data Analytics, or a related field from an accredited college or university.
• Two (2) to four (4) years of experience in data analytics, preferably supporting consumer-focused businesses.
• Telecommunications industry experience is an advantage.
• Proficiency with Microsoft Excel, SQL, Python, or other statistical and data analysis tools.
• Experience developing reports, dashboards, forecasts, and business performance analyses.
• Strong understanding of statistical analysis, data modeling, and business intelligence concepts.
• Ability to identify trends, interpret data patterns, and provide recommendations that improve revenue growth, customer acquisition, and retention.
• Strong organizational skills with the ability to prioritize work and meet deadlines.
• Ability to work both independently and collaboratively across departments.

Work Schedule

This is a full-time position requiring flexibility to support business needs. Occasional evenings, weekends, holidays, and field visits may be required . You may also be asked to adjust your schedule based on client availability or department priorities.

Why You’ll Love It Here

When you join our team, you become part of something bigger, helping connect our island communities and driving positive change for the future. You’ll work with passionate colleagues in a supportive environment that values growth, innovation, and teamwork. Also, we provide:

• Career Growth : Start here and move up. Docomo Pacific invests in your training and development
• Community Impact : Every outreach strengthens our island communities
• Team Culture : You’re never alone and we’ve got each other’s backs with the spirit of Ina’fa’maolek (working together for the greater good)
• Benefits & Perks : Competitive pay, health coverage, paid time off, and more
• Pride & Purpose : Be part of Guamand CNMI’smost trusted telecom provider, delivering “Tomorrow’s Islands, Today .”

Let’s make connection more than a service, let’s make it our purpose.

AtDOCOMO PACIFIC,we celebrate what makes each of us unique.We’reproud to be an Equal Opportunity Employer,committed to creating a workplace where everyone feels valued, respected, and empowered to thrive. We welcome applicants of all races, colors, religions, genders, gender identities, sexual orientations, ages, national origins, disabilities, veteran statuses, and all other legally protected characteristics. Whoever you are, whereveryou'refrom,we’regladyou’reconsidering joining our team.