Data Analyst (ADMINISTRATOR III)

State of Maryland; Baltimore (MD); On-site; USD 60,000 - 80,000; Full time

Job summary

Join the Maryland Department of Human Services as a full-time contractual employee focused on data analysis and reporting. This role involves collating and presenting performance metrics to improve departmental services. Ideal candidates will have experience in data analysis, statistical tools, and visualization software. Enjoy benefits including subsidized health insurance and paid leave.

Benefits

Subsidized Health Benefits

Dental Insurance

Life Insurance

Accidental Death Insurance

Qualifications

• Six years of administrative staff or professional work required.
• Experience in programming languages such as Python, Java, R, or SAS.
• Experience with relational databases and data visualization tools.

Responsibilities

• Coordinate data collection from various sources and analyze data.
• Design surveys and present data to management and stakeholders.
• Respond to data requests from DHS leadership and various stakeholders.

Skills

Data Analysis

Statistical Tools

Data Visualization

Education

Bachelor's Degree in Computer Science

High School Diploma

Tools

SAS

Microsoft Excel

Power BI

Tableau

SQL

Job description

Introduction

When you join the Maryland Department of Human Services (DHS), you join a team of more than 5,000 employees across the state dedicated to positively changing the lives of more than 1 million Marylanders each year. We do this by providing economic support, preventive services, and caring for children and adults. We aim to deliver services so that we more quickly meet the needs of the people we serve. At DHS, we grapple with hard questions to find new ways to foster a culture of bold innovation. We do this to ensure that in Maryland, we leave no one behind. This is a full-time contractual position. This is a repost; if you have previously applied, you do not need to reapply.

GRADE

18

LOCATION OF POSITION

Maryland Department of Human Services, Technology for Human Services, General Admin, 25 South Charles St., Baltimore, MD 21201

Main Purpose of Job

The main purpose of the position is to collate, organize, analyze, and present/report the department’s performance metrics and indicators for strategic management decisions to enhance and improve the department’s performances and reporting in compliance with federal and state regulations, laws, and policies governing the various programs administered by the department, such as Social Service, Family Investment, and Child Support programs. The position also researches and provides leadership with timely and accurate data on program performances, impact, and societal trends to enhance informed program, budget, policy development, and other performance improvement decisions. The incumbent will support DHS program accountability efforts and provide technical assistance, information, formal presentations, and data to a wide variety of interested persons, groups, and stakeholders.

POSITION DUTIES

Coordinate data collection from various sources including the Child Support Management System (CSMS), the E&E system through the worker portal, and the Works system. Design and collect data from local departments through surveys. Analyze data using appropriate statistical tools such as SAS, Microsoft Excel, and Google Sheets. Determine and use appropriate tools or software such as Power BI, Tableau, Qlik Sense, Looker, Zoho Analytics, or Domo for data presentation to management and stakeholders. Respond to data requests from DHS leadership and various stakeholders, including the Governor’s office, Maryland General Assembly, legislative auditors, and relevant federal agencies.

MINIMUM QUALIFICATIONS

Education: Graduation from an accredited high school or possession of a high school equivalency certificate. Experience: Six years of administrative staff or professional work. Notes: Candidates may substitute college credits or degrees as specified, or military service experience involving staff work related to administration of rules, regulations, policy, procedures, and processes.

DESIRED OR PREFERRED QUALIFICATIONS

Preference will be given to applicants with a Bachelor’s Degree in Computer Science, Data Science, Information Systems, Information Technology, Engineering, or a related field. One year of experience in programming languages such as Python, Java, R, or SAS. One year of experience working with relational databases such as SQL, Amazon Redshift, and Google BigQuery. One year of experience with data visualization tools such as Power BI, Tableau, or Zoho.

LICENSES, REGISTRATIONS AND CERTIFICATIONS

Employees may be required to operate a motor vehicle and must possess a valid motor vehicle operator's license in Maryland.

SELECTION PROCESS

Applicants must provide sufficient information to demonstrate they meet the qualifications. Successful candidates will be placed on the eligible list for at least one year. The department is not sponsoring new H-1B visas at this time. All applicants must be legally authorized to work in the U.S. under the Immigration and Reform Control Act of 1986.

BENEFITS

Contractual employees working 30+ hours per week may be eligible for subsidized health benefits. Employees pay 25% of premiums; the state subsidizes 75%. Additional benefits include dental, accidental death, and life insurance. Leave accrues at one hour per 30 hours worked, up to 40 hours annually.

FURTHER INSTRUCTIONS

The online application process is strongly preferred. If unable to apply online, mail applications to the specified address. For questions, contact Kendra Young via email. Maryland is an equal opportunity employer, encouraging people with disabilities, bilingual candidates, and veterans to apply.