Data Analyst ADMINISTRATOR III

State of Maryland; Maryland; On-site; USD 65,000 - 85,000; Full time

Job summary

Join the Maryland Department of Human Services as a Data Analyst, where you'll analyze performance metrics to support strategic management decisions. This full-time contractual role involves data collection, analysis, and presentation to inform program development and budgeting. Ideal candidates will have strong analytical skills and experience with statistical tools and programming languages.

Benefits

Health Benefits

Dental Insurance

Life Insurance

Qualifications

• Six years of administrative or professional work experience.
• Bachelor’s Degree in Computer Science, Data Science, or related fields preferred.

Responsibilities

• Coordinate data collection and analyze performance metrics.
• Design surveys and present data for decision-making.

Skills

Data Analysis

Statistical Tools

Data Visualization

Programming Languages

Education

High School Diploma

Bachelor's Degree

Tools

SAS

Microsoft Excel

Google Sheets

Power BI

Tableau

SQL

Job description

Introduction

When you join the Maryland Department of Human Services (DHS), you become part of a team of over 5,000 employees dedicated to positively impacting the lives of more than 1 million Marylanders annually. Our mission is to provide economic support, preventive services, and care for children and adults.

We strive to deliver services efficiently to meet the needs of those we serve and foster a culture of bold innovation to ensure that no one in Maryland is left behind.

This is a full-time contractual position.

This is a repost; if you have previously applied, you do not need to reapply.

Grade

18

Location of Position

Maryland Department of Human Services
Technology for Human Services General Admin
25 South Charles St.
Baltimore, MD 21201

Main Purpose of Job

The primary goal of this position is to collate, organize, analyze, and report the department’s performance metrics to support strategic management decisions. This involves ensuring compliance with federal and state regulations and laws across programs like Social Service, Family Investment, and Child Support. The role also includes researching and providing leadership with timely, accurate data to inform program development, budgeting, and policy decisions. Additionally, the incumbent will support DHS’s accountability efforts by providing technical assistance, data, and presentations to stakeholders.

Position Duties

1. Coordinate data collection from sources such as the Child Support Management System (CSMS), the E&E system via the worker portal, and the Works system.
2. Design and conduct surveys to collect data from local departments.
3. Analyze data using statistical tools like SAS, Microsoft Excel, and Google Sheets, utilizing features like VLOOKUP, macros, and pivot tables.
4. Present data using tools such as Microsoft Power BI, Tableau, Qlik Sense, Looker, Zoho Analytics, or Domo for management and stakeholder decision-making.
5. Respond to data requests from DHS leadership and external stakeholders, including the Governor’s Office, Maryland General Assembly, and federal agencies.

Minimum Qualifications

Education: Graduation from an accredited high school or equivalent.

Experience: Six years of administrative or professional work experience.

Notes

• Substitutions for experience include college credits, degrees, or military service, detailed in the original description.

Preferred Qualifications

• Bachelor’s Degree in Computer Science, Data Science, IT, Engineering, or related fields.
• Experience with programming languages like Python, Java, R, or SAS.
• Experience with relational databases such as SQL, Amazon Redshift, or Google BigQuery.
• Experience with data visualization tools like Power BI, Tableau, or Zoho.

Licenses and Certifications

Must possess a valid motor vehicle operator's license in Maryland if duties include vehicle operation.

Selection Process

Applicants must provide detailed information demonstrating their qualifications. Successful candidates will remain on the eligible list for at least one year. The department is not sponsoring H-1B visas at this time. Applicants must be legally authorized to work in the U.S.

Benefits

Contractual employees working 30+ hours per week may be eligible for health benefits, with a contribution of 25% of premiums. Other benefits include dental, accidental death, and life insurance options, with details provided in the original description.

Further Instructions

Online applications are preferred. If unable, mail applications to the specified address. For inquiries, contact Kendra Young at the provided email. Assistance with online applications is available through the Maryland Department of Budget and Management.

Maryland is an equal opportunity employer, encouraging applications from people with disabilities, bilingual candidates, and veterans.