Data Analyst

JVS; San Francisco (CA); On-site; USD 70,000 - 110,000; Full time

Job summary

JVS in San Francisco is seeking a Data Analyst to join the Evaluation and Impact team. The role focuses on transforming program data into credible, actionable evidence and leading routine and ad hoc reporting while supporting data infrastructure to grow JVS's evidence base over time.

Responsibilities include ensuring data from Salesforce and other systems is accurate and analysis-ready, designing Power BI dashboards and Salesforce reports, and translating findings into decision-relevant language

Responsibilities

• Pull, clean, and prepare data from Salesforce and other systems to produce regular program performance reports for internal teams and external stakeholders.
• Conduct analyses to answer questions on the organizational learning agenda, including participant outcomes, program completion, retention, and equity.
• Design and iterate on Power BI dashboards and Salesforce reports, determining what program questions each dashboard should answer, which indicators matter, and whether outputs accurately reflect program reality.
• Validate the accuracy and program relevance of real-time reporting infrastructure as it is built out, ensuring dashboards reflect the right indicators and are usable by program staff.
• Produce data briefs, one-pagers, and narrative summaries that translate analytical findings into accessible, decision-relevant language for non-technical audiences.
• Respond to ad hoc data requests from program, development, finance, and leadership teams with accuracy and timeliness.
• Conduct living wage analysis, marketing referral source analysis, and other recurring analytical projects as assigned.
• Run regular data quality audits by pulling and analyzing Salesforce data to identify errors, gaps, inconsistencies, and missing values.

Job description

Why Join JVS?

JVS is a nonprofit working to close opportunity gaps in employment by supporting jobseekers with the skills and confidence to secure quality careers with family-sustaining wages. Grounded in core values of repairing the world and focused on helping our program participants achieve economic mobility, we believe everyone deserves access to training and the chance for a good job. JVS develops training programs in close partnership with employers in high growth sectors, offering high quality jobs.

Building on decades of experience and success, JVS is a data-driven organization that takes a whole systems approach to addressing employment and economic equity. Through our direct service programs, employer engagement and policy change, JVS is working toward a future where everyone has access to quality education and training programs that lead to high quality employment and economic mobility.

The Role

The Data Analyst is a core member of JVS's Evaluation and Impact team, responsible for transforming program data into clear, credible, and actionable evidence. This role leads routine and ad hoc reporting, conducts quantitative analyses that answer organizational learning questions, and supports the data infrastructure workrequiredto build JVS's evidence base over time.

The Data Analyst works closely with the Evaluation and Impact team to ensure that data from Salesforce and other systems isaccurate, well-organized, andanalysis-ready. A key function of this role is supporting JVS's Evidence-Building Roadmap (EBR) — particularly activities related to outcome metrics refinement, data quality, real-time reporting, and internal program evaluation.

This role reports to the Manager of Data Systems and Analytics and works in close collaboration with the Director of Evaluation and Impact, program teams, and the Salesforce and Integration Administrator.

Scope

Reporting & Data Analysis (primary function —approximately 60–65% of role)

• Pull, clean, and prepare data from Salesforce and other systems to produce regular program performance reports for internal teamsand external stakeholders.
• Conduct analyses to answer questions on the organizational learning agenda, including participant outcomes, program completion, retention, and equity,disaggregatingbyrace, gender, and other participant characteristics.
• Design and iterate on Power BI dashboards and Salesforce reports, determining what program questions each dashboard should answer, which indicators matter, and whether outputs accurately reflect program reality — working with the rest of the Evaluation and Impact team and Salesforce and Integration Administrator to implement technical changes as needed.
• Validate the accuracy and program relevance of real-time reporting infrastructure as it is built out, ensuring dashboards reflect the right indicators and are usable by program staff.
• Produce data briefs, one-pagers, and narrative summaries that translate analytical findings into accessible, decision-relevant language for non-technical audiences.
• Respond to ad hoc data requests from program, development, finance, and leadership teams with accuracy and timeliness.
• Conduct living wage analysis, marketing referral source analysis, and other recurring analytical projects as assigned.

Data Quality & Governance (approximately 15% of role)

• Run regular data quality audits by pulling and analyzing Salesforce data toidentifyerrors, gaps, inconsistencies, and missing v