Data Analyst

Genworth Financial, Inc.; Richmond (VA); Remote; USD 69,000 - 103,000; Full time

Benefits offered by this job

Competitive compensation

Healthcare coverage

401(k) plans

Paid time off

Tuition reimbursement

Job summary

Genworth Financial, Inc. is seeking a Data Analyst to support business teams by providing timely, accurate, and secure access to operational data.

You will manage data requests in ServiceNow, develop SQL queries, and collaborate across analytics, technology, and data teams to deliver data solutions. The role emphasizes strong attention to detail, effective communication, and the ability to handle multiple requests with competing priorities while building scalable reporting and automation through

Qualifications

• Bachelor’s degree and 2+ years of data analysis, reporting, or information management.
• Strong SQL and Excel skills to retrieve, validate, and analyze data for business decisions.
• Ability to translate business needs into clear data requirements and communicate findings to technical and non-technical stakeholders.
• Highly organized, detail-oriented, and able to manage multiple priorities and deadlines.
• Collaborative mindset with strong written and verbal communication, handling sensitive information responsibly.
• Experience with Power BI, ServiceNow, Power Query, Power Automate, Python, or Databricks for data workflows and automation.

Responsibilities

• Manage and prioritize data requests through ServiceNow, clarifying requirements and timelines.
• Write, execute, and maintain SQL queries across multiple databases to deliver data solutions.
• Validate and analyze data extracts for accuracy, completeness, and alignment with requirements.
• Collaborate with business partners, data owners, and technology teams to resolve data questions and access needs.
• Create and maintain documentation, including requirements, query logic, status updates, and delivery records.
• Identify opportunities to standardize, automate, and streamline recurring requests via Power BI dashboards and scalable processes.

Skills

SQL

Excel

Power BI

Python

Data analysis

Stakeholder communication

Documentation

Analytical thinking

Attention to detail

Requirements gathering

Education

Bachelor’s degree in Data Analytics, Information Systems, Business, Computer Science, Economics, Mathematics, or related field

Tools

ServiceNow

Power Query

Power Automate

Databricks

Job description

**POSITION TITLE**Data Analyst **POSITION LOCATION**This position is available to remote applicants residing in states/locations under Eastern or Central Standard Time: Alabama, Arkansas, Connecticut, Delaware, Florida, Georgia, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Nebraska, New Hampshire, New Jersey, New York, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Vermont, Virginia, Washington DC, West Virginia or Wisconsin.\\* A Hybrid schedule of both Remote and In-Office days would be required if you reside within 50 miles of a Genworth | CareScout office. In office days are Tuesday, Wednesday and Thursday with working hours targeting our core business hours of 9am-5pm EST. **YOUR ROLE**The Data Analyst will support Genworth business teams by facilitating timely, accurate, and secure access to operational data. This role will manage data requests submitted through ServiceNow, translate business needs into clear data requirements, and retrieve information from multiple databases and source systems. Working across business, analytics, technology, and data teams, this individual will coordinate requests from intake through delivery, execute and modify SQL queries, validate results, and maintain clear documentation throughout the request lifecycle. The role requires strong attention to detail, effective communication, and the ability to managemultiple requests with competing priorities. The initial focus will be on fulfilling and triaging data requests. As the role develops, the analyst will help standardize recurring requests, transition repeatable manual work intoreusable queries, reporting solutions, and automated processes, and contribute to broader Operations Analytics initiatives that improve business visibility and decision-making.**WHAT YOU WILL BE DOING*** Manage and prioritize data requests through ServiceNow, partnering with stakeholders to clarify requirements, timelines, and desired outputs.* Write, execute, and maintain SQL queries across multiple databases to deliver accurate, timely, and business-relevant data solutions.* Validate and analyze data extracts to ensure accuracy, completeness, and alignment with business requirements and established standards.* Collaborate with business partners, data owners, subject matter experts, and technology teams to resolve data questions, dependencies, and access needs.* Create and maintain thorough documentation, including request details, requirements, query logic, status updates, and delivery records.* Identify opportunities to standardize, automate, and streamline recurring requests through reporting solutions, Power BI dashboards, and other scalable processes, while contributing to broader Operations Analytics efforts through data analysis, report development, testing, and documentation. **WHAT YOU BRING*** Bachelor’s degree in Data Analytics, Information Systems, Business, Computer Science, Economics, Mathematics, or a related field, with 2+ years of experience in data analysis, reporting, business operations, or information management.* Strong analytical and problem-solving skills with experience using SQL and Excel to retrieve, validate, analyze, and prepare data that supports business decision-making.* Ability to translate business needs into clear data requirements, identify data quality issues, and communicate findings, limitations, and recommendations to both technical and non-technical stakeholders.* Highly organized, detail-oriented, and dependable, with proven experience managing multiple priorities, requests, and deadlines while maintaining data accuracy and quality.* Collaborative and customer-focused mindset with strong written and verbal communication skills, sound judgment, and the ability to handle sensitive or restricted information responsibly.* Continuous improvement mindset with experience documenting processes, streamlining workflows, and leveraging tools such as Power BI, ServiceNow, Power Query, Power Automate, Python, Databricks, or similar technologies to reduce manual effort and improve efficiency. **COMPENSATION****National Range:** $68,900 to $103,000**High-Cost Range (includes New York):** $86,100 to $129,000**Disclaimer**: This role is aligned to a national market-based pay range. Actual compensation will vary based on geographic location, experience, skills, and other job-related factors. In addition to base salary, this role is eligible to participate in a bonus incentive plan. Incentive compensation is based on individual and company performance and is not guaranteed. **ADDITIONAL*** This role is not eligible for employment visa sponsorship **EMPLOYEE BENEFITS & WELL-BEING**Genworth | CareScout employees make a difference in people’s lives every day. We’re committed to making a difference in our employees’ lives. * Competitive Compensation & Total Rewards Incentives* Comprehensive Healthcare Coverage* Multiple 401(k) Savings Plan Options* Auto Enrollment in Employer-Directed Retirement Account Feature (100% employer-funded!)* Generous Paid Time Off – Including 12 Paid Holidays, Volunteer Time Off and Paid Family Leave* Disability, Life, and Long Term Care Insurance* Tuition Reimbursement, Student Loan Repayment and Training & Certification Support* Wellness support including gym membership reimbursement and Employee Assistance Program resources (work/life support, financial & legal management)* Caregiver and Mental Health Support Services