Senior Data Analysis Manager

Genworth Financial, Inc.; Richmond, Northern (VA, KY); Hybrid; USD 108,000 - 209,000; Full time

Benefits offered by this job

Competitive compensation

Healthcare coverage

401(k) options

Paid time off

Tuition reimbursement

Wellness programs

Job summary

Genworth Financial, Inc. in Richmond, VA is seeking a Senior Data Analysis Manager to lead analytics initiatives across Long Term Care Claims, Customer Service, and Workforce Management.

You will design scalable Power BI solutions, run advanced SQL, and translate business questions into strategic insights for senior leadership. The role emphasizes data validation, governance, and cross-functional partnership, with hybrid/in-office options for Virginia residents and remote work within EST/CST

Qualifications

• Bachelor’s degree in analytical/quantitative field.
• 6+ years of progressive data analytics experience.
• Advanced SQL, data modeling, and performance tuning.
• Power BI expertise with dashboard storytelling.
• Experience with Python and/or R is a plus.
• Familiarity with data governance, quality, and large datasets.

Responsibilities

• Design, develop, and own Power BI solutions and dashboards.
• Lead complex SQL queries to transform large structured datasets.
• Validate data across sources and ensure reporting accuracy.
• Partner with LTC Claims, Customer Service, Operations, Finance, and WFM to align analytics with business outcomes.
• Mentor junior analysts and raise analytical maturity across teams.

Skills

Advanced SQL

Power BI

Python

Data modeling

DAX

Education

Bachelor’s degree in analytics/quantitative field

Master’s degree (preferred)

Tools

Databricks

TIBCO Spotfire

Business Objects

Job description

At Genworth, we empower families to navigate the aging journey with confidence. We are compassionate, experienced allies for those navigating care with guidance, products, and services that meet families where they are. Further, we are the spouses, children, siblings, friends, and neighbors of those that need care—and we bring those experiences with us to work in serving our millions of policyholders each day. We apply that same compassion and empathy as we work with each other and our local communities. Genworth values all perspectives, characteristics, and experiences so that employees can bring their full, authentic selves to work to help each other and our company succeed. We celebrate our diversity and understand that being intentional about inclusion is the only way to create a sense of belonging for all associates. We also invest in the vitality of our local communities through grants from the Genworth Foundation, event sponsorships, and employee volunteerism.

Our four values guide our strategy, our decisions, and our interactions: Make it human. We care about the people that make up our customers, colleagues, and communities. Make it about others. We do what's best for our customers and collaborate to drive progress. Make it happen. We work with intention toward a common purpose and forge ways forward together. Make it better. We create fulfilling purpose-driven careers by learning from the world and each other.

Senior Data Analysis Manager

This position is available to Virginia residents as Richmond, Virginia hybrid/in-office applicants (preferred location). This position is available to remote applicants residing in states/locations under Eastern or Central Standard Time: Alabama, Arkansas, Connecticut, Delaware, Florida, Georgia, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Nebraska, New Hampshire, New Jersey, New York, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Vermont, Virginia, Washington DC, West Virginia or Wisconsin.

Your Role

What you will be doing

Act as a senior analytical advisor and trusted partner supporting Long Term Care Claims, Customer Service, and Workforce Management (WFM), delivering insights that directly inform strategic and operational decision-making.

Power BI Development & Best Practices

Design, develop, and own scalable Power BI solutions, including datasets, semantic models, reports, and dashboards aligned to enterprise standards. Apply and promote Power BI best practices related to:

• Data modeling and DAX
• Performance optimization and efficient query design
• Security and role-based access
• Workspace governance, lifecycle management, and deployment standards

Ensure dashboards and reports are intuitive, well-documented, and optimized for both executive and operational audiences, with a strong focus on data storytelling. Serve as a steward of reporting standards, helping prevent ad hoc, duplicative, or inconsistent reporting solutions across teams.

Advanced Analytics & Insight Generation

Lead the development of complex, highly optimized SQL queries to extract, transform, and analyze large, structured datasets. Translate ambiguous or complex business questions into well-defined analytical approaches, metrics, and success measures. Go beyond descriptive reporting to deliver diagnostic and forward-looking insights, including forecasting, scenario modeling, capacity planning, and cost-benefit analysis. Proactively identify emerging trends, performance drivers, risks, and opportunities impacting customer experience, operational efficiency, and financial outcomes. Present findings and recommendations to senior and executive leadership, delivering clear, compelling, and actionable data-driven narratives.

Data Validation & Quality Assurance

Validate, reconcile, and certify data sourced from multiple teams, systems, and datasets to ensure accuracy, completeness, and consistency across reports, dashboards, and analytical outputs. Proactively identify data quality issues, anomalies, and inconsistencies, applying strong analytical judgment to uncover root causes and upstream process gaps. Partner with source system owners, data engineering, and data governance teams to drive resolution of data issues and prevent recurrence. Establish, document, and reinforce data validation standards, controls, and best practices to improve confidence in reporting and analytics. Apply trend analysis and variance detection techniques to surface potential data or process risks before they materially impact decision-making.

Enablement, Upskilling & Support

Serve as a subject matter expert and trusted advisor for Power BI usage, data interpretation, and reporting design. Upskill business and technical teams through coaching, knowledge sharing, documentation, and informal training. Provide troubleshooting and advisory support for Power BI solutions, datasets, and reporting issues, helping teams resolve problems efficiently. Foster a culture of data literacy, shared ownership, and continuous improvement across supported teams. Mentor junior analysts and raise overall analytical maturity through leadership by example.

Business Partnership & Cross-Functional Collaboration

Partner closely with stakeholders across LTC Claims, Customer Service, Operations, Finance, WFM, and other functions to understand priorities and align analytics to business outcomes. Work collaboratively with data engineering, analytics, and data governance teams to align reporting with enterprise data strategy and evolving data architecture. Coordinate across departments to integrate new data sources and evolve existing reporting as business needs change. Contribute to complex, cross-functional initiatives where analytics and reporting are critical to success, operating independently while engaging leadership for alignment on high-impact decisions.

What you bring

Expert-level analytical and problem-solving skills, with the ability to synthesize complex data into clear insights and recommendations. Proven ability to present insights and recommendations to senior and executive leadership with confidence and clarity. Demonstrated experience translating business needs into technical solutions and actionable analytics. Ability to work independently, manage multiple complex priorities, and influence. Naturally curious, highly analytical mindset with a passion for using data to drive strategy and change.

Bachelor’s degree in an analytical, technical, or quantitative discipline (e.g., Analytics, Data Science, Economics, Mathematics, Computer Science). 6+ years of progressive experience in data analytics or a related field, with demonstrated impact in complex business environments. Advanced SQL expertise (Oracle, Microsoft SQL Server, or equivalent), including query optimization, complex joins, CTEs, and performance tuning. Power BI expert, including data modeling, DAX, visual design best practices, and dashboard storytelling for executive audiences. Strong experience working with large, structured datasets using SQL, Excel, and/or Python. Nice to have Experience with Databricks or modern cloud-based data platforms (highly relevant but not required). Experience with internal Genworth systems or background in the Insurance / Financial Services industry. Experience with TIBCO Spotfire, Business Objects, or similar BI tools. Experience working with Pega (Platform + Data). Master’s degree in a related field. Advanced analytics or modeling experience using Python and/or R. Experience with data management, data quality, and SQL object creation (views, functions, reusable logic).

Employee Benefits & Well-Being

• Competitive Compensation & Total Rewards Incentives
• Comprehensive Healthcare Coverage
• Multiple 401(k) Savings Plan Options
• Auto Enrollment in Employer-Directed Retirement Account Feature (100% employer-funded!)
• Generous Paid Time Off – Including 12 Paid Holidays, Volunteer Time Off and Paid Family Leave
• Disability, Life, and Long Term Care Insurance
• Tuition Reimbursement, Student Loan Repayment and Training & Certification Support
• Wellness support including gym membership reimbursement and Employee Assistance Program resources (work/life support, financial & legal management)
• Caregiver and Mental Health Support Services

ADDITIONAL

This role is not eligible for employment visa sponsorship.

National Range: $108,100-$168,000 High-Cost Range (includes New York): $135,100-$209,000

Disclaimer: This role is aligned to a national market-based pay range. Actual compensation will vary based on geographic location, experience, skills, and other job-related factors. In addition to base salary, this role is eligible to participate in a bonus incentive plan. Incentive compensation is based on individual and company performance and is not guaranteed.

Genworth Financial, Inc (“Genworth”) (NYSE: GNW) is a Fortune 1000 company focused on empowering families to navigate the aging journey with confidence, now and in the future.

Headquartered in Richmond, Virginia, Genworth and its CareScout businesses provide guidance, products, and services that help people understand their caregiving options and fund their long-term care needs.

Genworth is also the parent company and majority-owner of publicly traded Enact Holdings, Inc. (Nasdaq: ACT), a leading U.S. mortgage insurance provider.

Genworth Mexico Genworth US

We know we can’t deliver on our mission unless we deliver for our employees. That’s why we’re committed to creating a work environment that fosters inclusion, excellence, improvement and connection. We know each employee contributes in their own unique way and we’re dedicated to supporting every one of them to help them reach their full potential.

We are proud to be an equal opportunity employer and all hiring decisions are based on merit, qualifications, and business need. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.