Data Analyst

Smart Synergies; McLean (VA); On-site; USD 110,000 - 140,000; Full time

Job summary

Smart Synergies is seeking a data analytics professional to support its metrics program and translate performance data into actionable business insights. The role focuses on measuring impact, understanding customer behavior, and delivering monthly and ad hoc reports with clear visualizations for leadership.

Candidates should have TS/SCI with FS polygraph, experience with Tableau, SQL, Python, and strong communication and writing skills.

Qualifications

• US TS/SCI with FS polygraph.
• Exposure to US foreign policy and national security counterterrorism objectives.
• Experience with Tableau.
• Experience with SQL and Python.
• Proficient in Microsoft Office (Excel, Word, PowerPoint).
• Strong briefing, writing, and client interaction skills.
• Able to manage multiple tasks simultaneously.
• Excellent organizational skills and independent work capability.
• Data visualization experience and ability to research and analyze results.
• Experience with survey development, implementation, and analysis on customer themes.

Responsibilities

• Support the metrics program by delivering data to measure impact and justify resources.
• Provide insights into customer behavior and interests to guide actions.
• Translate performance metrics and website analytics into actionable plans.
• Prepare monthly, ad hoc, and performance reports.
• Create data visualizations for leadership and monitor progress.
• Offer technical support to users and recommend process improvements.
• Develop strategies to strengthen relationships between website, contributors, and consumers.
• Contribute to AI/ML capabilities and data-driven solutions as opportunities arise.

Skills

Tableau

SQL

Python

Excel

Data visualization

Data analysis

Communication skills

Briefing & writing

Time management

Team player

Education

Bachelor’s degree + 3–5 years experience

Tools

Tableau

SQL

Python

Microsoft Excel

Job description

Responsibilities

Current responsibilities include supporting the metrics program by providing crucial data to measure impact and justify resource investment, as well as delivering insights into customer behavior and interests. This involves translating performance metrics and website analytics into actionable plans to enhance customer interaction and expand market reach. Key tasks include preparing monthly, ad hoc, and performance measurement reports, creating data visualizations for leadership, recommending process improvements, monitoring progress, and providing technical support to users. Additionally, the role involves developing strategies and implementing plans to strengthen relationships between the website, content contributors, and content consumers.

Aligned with the program’s objectives to modernize the technology stack, a highly qualified candidate may have the opportunity to contribute to the development of AI/ML capabilities, data-driven solutions, or statistical models. This role will involve leveraging advanced software tools, creating insightful visualizations, and conducting user-focused capability testing to support customer initiatives that harness innovative technology solutions.

Qualifications

Required:

• TS/SCI with FS polygraph


• Have relevant exposure to US foreign policy and national security counterterrorism objectives


• Experience with Tableau


• Experience with SQL and Python


• Knowledge of and experience with Microsoft Office suite (Excel, Word, PowerPoint)


• Strong team player who possesses outstanding critical thinking, briefing and writing skills, and interacts easily with all levels of clients.


• Ability to navigate multiple tasks at a time


• Excellent organizational skills


• Ability to work independently or as part of a team


• Ability to analyze data and research results


• Demonstrated experience in data visualization


• Demonstrated experience in survey development, implementation, and analysis pertaining to themes such as customer satisfaction, quality and performance


• Demonstrated excellent written and verbal communication skills


• Provide industry research to plan and implement innovative tech on behalf of the customer

Desired

• Bachelor’s Degree plus 3 — 5 years of work experience (relevant work experience may be considered in lieu of a degree)