Data Analyst

Scale Media; California (MO); On-site; USD 80,000 - 110,000; Full time

Job summary

Scale Media is a fully remote company building science-backed wellness brands and seeking a mid-level Data Analyst who is a true Data Detective. You will understand the heartbeat of the customer journey and own the truth behind retention and lifecycle metrics.

You will work with CRM and loyalty platforms (Klaviyo, LoyaltyLion) to derive insights and guide decision-making, collaborating with operators, marketers, and builders to scale brands.

Qualifications

• Data Analyst who is much more than a report builder.
• Own the truth behind our Customer Retention and Lifecycle.
• Lifecycle Data Master who understands CRM and loyalty platforms (Klaviyo, Loyalty Lion) and is an expert.

Responsibilities

• Analyze data to understand the customer journey and retention signals.
• Own the truth behind customer lifecycle metrics to drive decisions.
• Collaborate with marketing and product to implement lifecycle improvements.

Skills

Data analysis

CRM analytics

Lifecycle marketing

Tools

Klaviyo

LoyaltyLion

SQL

Job description

For the past 12 years, Scale Media has been building and scaling science-backed wellness brands. Our portfolio of brands, including Live Conscious, 1MD, and Essential Elements, has grown to 9 figures in revenue while operating profitably with no external funding.

Our team is made up of operators, marketers, and builders focused on products consumers actually trust. We're investing heavily in data and AI to sharpen how we develop products and scale brands.

We believe the best decisions come from data, curiosity, and continuous learning. We value high ownership, candid feedback, and thoughtful execution. As a fully remote company, we lead with clear communication, accountability, and trust, and we give people real room to grow and make an impact.

Scale Media has been recognized as one of Forbes' Best Startup Employers, a Great Place to Work, an Inc. Best Workplace, and an Inc. 5000 company.

If you take ownership, think for yourself, and like solving hard problems alongside people who do the same, you'll fit right in.

About the Role

We are looking for a mid-level Data Analyst who is far more than a report builder. You are a "Data Detective" who understands the heartbeat of the customer journey.

You will not just analyze data; you will own the truth behind our Customer Retention and Lifecycle. We need a Lifecycle Data Master who understands the nuances of CRM and loyalty platforms (Klaviyo, Loyalty Lion) and is an expert