Data Acquisition Support Specialist

Acxiom; Conway (AR); Hybrid; USD 60,000 - 90,000; Full time

Job summary

Acxiom seeks a Data Acquisition Support Specialist to coordinate technical intake, track licensing terms, and manage administrative workflows for third‑party data onboarding. You will bridge partnerships, technical teams, and procurement to ensure compliant, timely data feeds and meticulous record keeping.

Responsibilities include documenting data feeds, resolving delivery issues, tracking agreements, and ensuring accurate billing in collaboration with procurement.

Qualifications

• 2–4 years in data acquisition, vendor management, data governance, or product support roles in a data-driven org.
• Hands-on familiarity with data products, licensing models, and identity/data integration solutions.
• Comfort navigating data structures, APIs, and file delivery methods (SFTP, cloud storage, direct feeds).
• Strong ability to read and interpret licensing agreements, contract terms, and usage metrics.
• Excellent verbal and written communication to explain data availability and licensing to non-technical stakeholders.

Responsibilities

• Coordinate technical intake prerequisites with the Data Ingestion team.
• Maintain technical documentation for data feeds, including mappings and data dictionaries.
• Troubleshoot delivery failures, format issues, or feed interruptions with data ingestion teams.
• Track lifecycle of data acquisition agreements from initiation through execution.
• Audit and log contract parameters, renewal dates, and termination conditions in central systems.
• Log DPIAs, privacy questionnaires, and provider data sheets prior to feed activation.
• Maintain the central Data Acquisition Salesforce with provider status and renewal cadence.
• Monitor SLAs for delivery timeliness and data quality.
• Reconcile vendor usage and data volume with procurement and finance for billing.

Skills

Data acquisition

Vendor management

Data governance

Data analysis

Tools

SFTP

APIs

Cloud storage

Job description

The Data Acquisition Support Specialist coordinates the technical intake, legal compliance tracking, and administrative workflows necessary to acquire and integrate third‑party data assets. This role bridges the gap between commercial partnership managers, technical integration teams, and legal/procurement stakeholders to ensure seamless data onboarding, strict adherence to licensing terms, and meticulous record‑keeping.

Key Responsibilities

• Coordinate technical intake prerequisites for new data providers in conjunction with our Data Ingestion team
• Maintain technical documentation for data feeds, including schema mappings, data dictionaries, updates/delta schedules, and ingestion pipeline notes.
• Partner with data ingestion teams to troubleshoot delivery failures, format anomalies, or feed interruptions.
• Track the lifecycle of data acquisition agreements (NDAs, Data License Agreements, Order Forms, and Amendments) from initiation through execution.
• Audit and log specific contractual parameters into central tracking systems: Permitted use cases, restrictions, and redistribution rights
• Renewal dates, notice periods, and termination conditions
• Data retention schedules and purge/deletion mandates
• Log and verify Provider Data Sheets, Data Privacy Impact Assessments (DPIAs), and security questionnaires prior to feed activation.
• Maintain the central Data Acquisition Salesforce, capturing provider status, feed types, renewal cadences, and key operational contacts.
• Monitor vendor performance metrics against Service Level Agreements (SLAs), including delivery timeliness and data quality standards.
• Reconcile vendor usage, data volume metrics, and invoice details with procurement and finance to ensure accurate billing against contract caps.

Qualifications & Requirements

• Experience: 2–4 years in data acquisition, vendor management, data governance, or product support roles within a data‑driven organization.
• Data Expertise: Hands‑on experience or working familiarity with data products, licensing models, and identity/data integration solutions.
• Technical Aptitude: Comfort navigating data structures, APIs, and file delivery methods (SFTP, cloud storage, direct feeds).
• Analytical Skills: Strong ability to read and interpret complex licensing agreements, contract terms, and usage metrics.
• Communication: Excellent verbal and written communication skills to articulate data availability, licensing constraints, and business impacts to non‑technical stakeholders.

Primary Location City/State: Homebased - Conway, Arkansas

Acxiom is an equal opportunity employer, including disability and protected veteran status (EOE/Vet/Disabled) and does not discriminate in recruiting, hiring, training, promotion or other employment of associates or the awarding of subcontracts because of a person's race, color, sex, age, religion, national origin, protected veteran, military status, physical or mental disability, sexual orientation, gender identity or expression, genetics or other protected status.

We are leaders in helping brands achieve the number one mantra for every business – know your customer. For fifty years, we’ve helped marketers deal with a fast‑changing future of growing channels, data and technology. By understanding the customer, marketers can communicate with relevance everywhere and drive better customer experiences that build a better brand and, in turn, better business. We’re one of the marketing industry’s most experienced, respected and forward‑thinking leaders. For nearly fifty years, we’ve helped the world’s best marketers understand their customers so that they can reach people with relevance rather than randomness. Our products and solutions form the data foundation that make it possible for marketers to drive better customer experiences and meaningful interactions at scale across every channel. Our job opportunities will give you the opportunity to showcase your talents, grow your skills, and expose you to cutting‑edge technologies, whether you’re an engineer, developer, products guru, systems and security expert, sales and consulting executive, or an intern looking to gain real experience with a company that will make you stand out.

At Acxiom, our values begin with our associates, who are the single most important driver of our success. We’re looking to hire people who share our core values: collaboration, excellence, innovation, a focus on outcomes, and being empowered to make and own decisions that benefit our clients and our company. Our values represent our brand promise – to our clients and to our associates – and define our company culture.