DashOS: Product Strategy & Launch Ops Lead

DoorDash, Inc.; Los Angeles (CA); On-site; USD 105,000 - 155,000; Full time

Benefits offered by this job

401(k) with employer match

Paid parental leave (16 weeks)

Wellness benefits

Commuter benefits match

Job summary

DoorDash is seeking a strategic operator for its DashOS team to lead launches and product operations. You will partner with product, engineering, sales and support to deliver features that scale and improve merchant experiences.

You’ll use data to guide decisions, automate where possible, and own end-to-end initiatives. You’ll join a fast-paced, early-stage product environment with a strong focus on process development, cross-functional collaboration, and maximum impact across the DoorDash

Qualifications

• 4-7 years of experience in startup/restaurant tech/software strategy & operations, product management or consulting.
• Experience building strategy from industry research and user needs.
• Ability to use AI tools to improve analysis, decision-making, and execution; write prompts and automate workflows.
• Flawless executor who can dive into details to solve problems.
• Love building processes and new systems for business operations.
• Strong cross-functional communication across product, engineering, sales, onboarding + support.
• Comfort with ambiguity, changing priorities, and firefighting in an early-stage product environment.
• Willingness to travel up to 20% of business days.

Responsibilities

• Lead strategy, discovery and rollout of key product features for DashOS.
• Drive operational excellence to enable product success and customer experience improvements.
• Collaborate with product, engineering, sales and support across the product lifecycle.
• Use data to influence product decisions and drive continuous improvement.
• Identify and implement processes to accelerate product rollout and scale operations.
• Engage with merchants to tie strategy to real-world use and test impact.

Skills

Data-driven

Cross-functional collab.

AI tools

Problem solving

Process optimization

Strategic thinking

Ownership

Travel 20%

Job description

DoorDash is seeking a strategic operator for its DashOS team to lead launches and product operations. You will partner with product, engineering, sales and support to deliver features that scale and improve merchant experiences.

You’ll use data to guide decisions, automate where possible, and own end-to-end initiatives. You’ll join a fast-paced, early-stage product environment with a strong focus on process development, cross-functional collaboration, and maximum impact across the DoorDash