DAS Asset Recovery Specialist

Arvest Bank Group; Lowell (AR); On-site; USD 28,000 - 34,000; Full time

Job summary

Arvest Bank Group is seeking a DAS Asset Recovery Specialist in Fort Smith, AR to handle repossessed assets, assist in recovery, remarketing, and liquidation of collateral for consumer and small commercial loans.

The role involves daily interaction with external contacts, making management-recommended decisions, and mitigating risks to minimize loss exposure.

Qualifications

• High School Diploma or GED or equivalent military experience.
• One year previous lending, collection, negotiation, or remarketing experience required.

Responsibilities

• Use on-line skip tracing systems or other resources to acquire information needed to establish contact with borrower(s) to aid in successful repossessions.
• Receive and review repossession updates, condition reports, and oversee transportation logistics of repossessed inventory.
• Work within state laws to obtain proper title paperwork for transferring ownership of repossessed collateral.
• Use industry valuation publications to determine value of collateral.
• Work with customers to mitigate losses. Refer accounts as needed for loss mitigation options.
• Maintain an understanding of legal process for non-self-help repossessions and related states.
• Maintain an understanding of the insurance claims process, warranty/service contract cancellation processes.
• Understand and comply with bank policy, laws, regulations, and the bank's BSA/AML Program.

Skills

Punctuality

Teamwork

Communication

Multitasking

Customer service

Education

High School Diploma or GED or equivalent military experience

Job description

Pay is based on a number of factors including the successful candidate’s job-related knowledge and skills, qualifications, and prior experience. Arvest offers a comprehensive suite of benefits, including a full range of health and life, financial, and wellness benefits. For more information about benefits, please visit www.arvest.com/careers/benefits.

Position is located at 816 Garrison Ave. Fort Smith, AR 72901.

Hours are Monday through Friday 8:00 am to 5:00 pm with ability to work additional hours as needed.

SUMMARY: The DAS Asset Recovery Specialist is a specialized position dealing exclusively with repossessed assets. This position assists in the recovery, remarketing, and liquidation of collateral securing consumer and/or small commercial loans. Regular interaction between outside business contacts in other professions occurs on a daily basis. The incumbent will make recommendations to management throughout the process, focus on mitigating risks and minimize loss exposure.

We are seeking candidates who embrace diversity, equity and inclusion in a workplace where everyone feels valued and inspired.

ESSENTIAL DUTIES and RESPONSIBILITIES included the following. Other duties may be assigned.

1. Utilize on-line skip tracing systems or other resources to acquire information needed to establish contact with borrower(s) to aid in successful repossessions.
2. Receive and review repossession updates, condition reports, and oversee transportation logistics of repossessed inventory.
3. Work within state laws to obtain proper title paperwork for transferring ownership of repossessed collateral.
4. Use industry valuation publications to determine value of collateral.
5. Work with customers to mitigate losses. Refer accounts as needed for loss mitigation options.
6. Maintain an understanding of legal process for non-self-help repossessions in peaceful self-help states, i.e., replevins, detinues, etc, or in States requiring specific legal process prior to repossession.
7. Maintain an understanding of the insurance claims process, warranty/service contract cancellation process, or other add on product redemption processes.
8. Understand and comply with bank policy, laws, regulations, and the bank's BSA/AML Program, as applicable to your job duties. This includes but is not limited to; complete compliance training and adhere to internal procedures and controls; report any known violations of compliance policy, laws, or regulations and report any suspicious customer and/or account activity.

TEAM ACCOUNTABILITIES:

• Support and uphold the Arvest Mission Statement.
• Uphold the Arvest Code of Ethics and ensure that confidential information is safeguarded.
• Maintain a high level of cooperation and rapport with all associates in order to ensure accurate and efficient operations and service.
• Formulate and communicate new ideas and suggestions that will improve profitability and efficiency for the company’s overall operation.
• Promote professionalism at all times.

Responsibilities:

QUALIFICATION REQUIREMENTS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE:

• High School Diploma or GED or equivalent military experience required
• One year previous lending, collection, negotiation, or remarketing experience required.

Relevant military experience is considered for veterans and transitioning service members.

OTHER SKILLS AND ABILITIES:

• Must be able to arrive at work on time, work on site and have regular work attendance
• Must be able to work cooperatively with other co-workers regardless of personality, presence or communication style
• Must be able to provide cordial customer service regardless of customer personality, presence or communication style
• Must be able to perform several tasks at once
• Must be able to work in a stressful atmosphere
• Must be able to rotate job tasks
• Must be able to greet others cordially
• Must be able to coordinate multiple and changing priorities
• Must be able to verbally communicate with all other associates
• Must be able to operate telephone, scanner, copier and FAX machines
• Must be able to occasionally work outside of normal business hours.
• Must be able to move from department, division, or bank to department, division, or bank to attend meetings
• Must be able to operate personal computer keyboard in order to create reports, schedules and other appropriate documentation

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

While performing the duties of the job, the associate is frequently required to sit, talk and hear, and use hands to finger, handle or feel objects/controls. The incumbent is occasionally required to stand, walk and reach with hands and arms.

The incumbent may occasionally be required to lift and/or move up to 25 pounds.

Specific vision abilities required included close and color vision and the ability to adjust focus.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of the job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.

Grade 12

Pay Range: $20.00 - $24.95 per hour