Dari & Pashto Digital Community Liaison (Remote)

International Rescue Committee; United States; À distance; USD 39 000 - 47 000; Plein temps

Avantages offerts par ce poste

Remote work

Domestic travel up to 20%

Health insurance

Paid time off

Résumé du poste

The International Rescue Committee (IRC) is seeking a Digital Community Liaison to support the Settle In program, providing information and multilingual support to newcomers in the United States via its website, app, and social channels. You will engage with users on Facebook, translate content into Dari and Pashto, and help shape content strategies.

You will work remotely with occasional travel up to 20% domestically, reporting to the Senior Digital Community Officer.

Qualifications

• 4-year college degree or equivalent experience.
• Minimum one year of relevant professional experience.
• Fluent in English and Dari and Pashto.
• Strong computer proficiency; proficient with Windows and Microsoft Suite.
• Knowledge of social media platforms, especially Facebook.
• Experience with refugee resettlement or immigration pathways preferred.
• Excellent written and oral communication in English, Dari and Pashto.
• High emotional intelligence and empathy for users.
• Strong organizational skills and ability to manage multiple tasks.

Responsabilités

• Support the Settle In Facebook page in collaboration with the Settle In team.
• Reply to messages and comments following guidelines and escalation protocols.
• Translate articles, video scripts, and posts in Dari and Pashto.
• Record live event audio and video scripts in Dari and Pashto.
• Contribute to an FAQ document in English, Dari, and Pashto.
• Suggest new content topics based on user interactions.
• Share feedback and findings with the team and external partners.
• Collaborate to maximize visibility of new resources.
• Support collection of monitoring and evaluation data.
• Backstop and support other Settle In team members as needed.

Connaissances

English fluency

Dari fluency

Pashto fluency

Social media management

Empathy/high emotional intelligence

Communication skills

Time management

Attention to detail

Formation

4-year college degree

Outils

Microsoft Office

Windows

Facebook

Description du poste

The International Rescue Committee (IRC) is seeking a Digital Community Liaison to support the Settle In program, providing information and multilingual support to newcomers in the United States via its website, app, and social channels. You will engage with users on Facebook, translate content into Dari and Pashto, and help shape content strategies.

You will work remotely with occasional travel up to 20% domestically, reporting to the Senior Digital Community Officer.