Danish-Speaking Transport Support Specialist

Mercier Consultancy Group; United States; Remote; USD 48,000 - 62,000; Full time

Benefits offered by this job

Relocation package

13th & 14th salary bonuses

Monthly performance bonus

Fully paid training

Health insurance

Career growth with international brand

Job summary

Mercier Consultancy Group is seeking Danish-speaking Transportation Customer Experts in Greece to deliver high-level support to customers in the transportation sector. You will handle inquiries, bookings, route changes, and service disruptions, while maintaining records in our specialized systems and collaborating with cross-functional teams to ensure top-tier service.

Ideal candidates are native or fluent in Danish with strong English proficiency, and a valid EU passport.

Qualifications

• Native or fluent Danish language skills, spoken and written.
• Professional English proficiency to communicate with customers.
• Previous customer service experience, ideally in transportation or travel.
• Strong problem-solving abilities and a fast-paced work tempo.
• Genuine passion for delivering service excellence in transport.

Responsibilities

• Be the primary contact for Danish-speaking clients handling transport-related inquiries.
• Provide world-class support to ensure smooth travel and freight experiences.
• Resolve bookings, route changes, and service disruptions with solutions.
• Maintain detailed customer interactions in our transportation systems.
• Collaborate with cross-functional teams to improve service efficiency.
• Uphold the brand's reputation through empathetic, professional communication.

Skills

Danish language (native/fluent)

English proficiency

Customer service experience

Transportation/travel sector exposure

Problem solving

Fast-paced work capability

Service excellence mindset

Job description

Mercier Consultancy Group is seeking Danish-speaking Transportation Customer Experts in Greece to deliver high-level support to customers in the transportation sector. You will handle inquiries, bookings, route changes, and service disruptions, while maintaining records in our specialized systems and collaborating with cross-functional teams to ensure top-tier service.

Ideal candidates are native or fluent in Danish with strong English proficiency, and a valid EU passport.