Finnish-speaking Transport Customer Expert - Greece Relocation

Mercier Consultancy Group; United States; Remote; USD 31,000 - 56,000; Full time

Benefits offered by this job

Relocation package

Health insurance

Training program

13th & 14th salaries

Performance bonus

Job summary

Mercier Consultancy Group seeks Finnish-speaking Transportation Customer Experts in Greece to support international clients with logistics, route planning, and real-time updates. You will collaborate with global teams and maintain CRM records while delivering empathetic service.

Fluency in Finnish and an EU passport are required, with relocation provided. Prior customer support or logistics experience is advantageous, offering long-term growth in a dynamic mobility sector.

Qualifications

• Native or fluent Finnish (spoken and written) is mandatory for this role.
• Valid EU passport (mandatory) to facilitate employment within the EU.
• Exceptional communication skills and a passion for the customer‑centric transportation industry.
• Ability to navigate multiple software platforms simultaneously while maintaining attention to detail.
• A proactive mindset, perfect for those seeking long-term professional growth through Finnish‑speaking jobs.
• Previous experience in customer support or the logistics industry is considered a significant advantage.

Responsibilities

• Act as the primary point of contact for Finnish-speaking clients navigating international transportation services.
• Resolve complex inquiries related to logistics, route planning, and transit schedules with precision.
• Maintain high satisfaction levels by providing empathetic and efficient solutions for all customer transportation issues.
• Collaborate with international operations teams to streamline communication and service delivery.
• Ensure all technical documentation and support logs are accurately updated in the CRM system.
• Proactively monitor transportation updates to provide real-time information to end-users.
• Contribute to the continuous improvement of customer service protocols within the transportation sector.

Skills

Fluent Finnish

Customer support

Logistics knowledge

Tools

CRM software

Multiple platforms

Job description

Mercier Consultancy Group seeks Finnish-speaking Transportation Customer Experts in Greece to support international clients with logistics, route planning, and real-time updates. You will collaborate with global teams and maintain CRM records while delivering empathetic service.

Fluency in Finnish and an EU passport are required, with relocation provided. Prior customer support or logistics experience is advantageous, offering long-term growth in a dynamic mobility sector.