Danish Customer Support Consultant for Netflix

Employers from Greece

United States

Remote

USD 24,000 - 36,000

Full time

2 days ago
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Benefits offered by this job

Excellent salary with 14 salaries per年
Monthly bonus
Relocation package covered
Private Health Insurance
Discounts and benefits
Full training by certified instructors
Career opportunities

Job summary

speakit is recruiting for a Netflix customer support team member based in Greece. Join us to assist subscribers with payments, streaming issues, and general how-to questions from a Nordic language perspective.

You'll work remotely across Greece, with relocation support and a coming monthly bonus, and receive full training by certified instructors. Fluency in Danish and English, strong communication, and tech savvy are essential.

Qualifications

  • Fluent Danish speaker.
  • Fluency in English.
  • Excellent communication and soft skills.
  • Problem-solving abilities and good listening skills.
  • Tech-savvy with computer knowledge.
  • Relocation to Greece is required and EU passport holder.

Responsibilities

  • Communicating with subscribers via chat and phone.
  • Answering how-to questions about payments and billing.
  • Troubleshooting streaming and content issues.
  • Assisting subscribers with navigation on Netflix and general help.

Skills

Danish language fluency
English fluency
Excellent communication
Problem solving
Tech savviness

Job description

at speakit

Are you passionate about great entertainment and helping others? On behalf of a BPO client, we’re looking for motivated Danish-speaking individuals to join the customer support team of Netflix. Based in beautiful Greece - with the option to work remotely across the country - you’ll be assisting subscribers with everything from payment inquiries to streaming troubleshooting. If you’re tech-savvy, customer-focused, and ready to start an exciting international career, this is your chance to combine work with your love for TV shows and movies!

What you will do:
  • Communicating through chat & phone with subscribers
  • Answering how-to questions about payment
  • Troubleshooting streaming and content issues
  • Assisting subscribers with how-to questions & navigating on Netflix
Requirements
  • Fluent Danish speaker
  • Fluency in English
  • Great communication & soft skills, as well as problem-solving skills
  • Computer knowledge/tech savviness
  • Being a TV shows fan (or even a Netflix subscriber) will be considered as an extra asset!
  • Relocation to Greece
  • EU Passport holder
Benefits
  • Excellent salary (* 14 salaries per year)
  • Monthly bonus
  • Relocation package covered
  • Private Health Insurance
  • Numerous benefits and discounts
  • Full training by certified instructors
  • Career opportunities

Only CVs in English will be reviewed

The job requires relocation to Greece

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