Dance Studio Manager

Dance Project of Washington Heights; New York (NY); On-site; USD 50,000 - 65,000; Full time

Job summary

Dance Project of Washington Heights in New York, NY is seeking a Studio Manager to run daily operations, oversee scheduling and client invoicing, and ensure a welcoming space for families and artists. This full-time role supports a diverse community and emphasizes service and accessibility.

The position includes hiring/training front desk staff, budgeting and inventory management, coordinating rentals via DanceStudio Pro and PeerSpace, and frequent communication with the Executive Director to

Qualifications

• Bilingual English and Spanish preferred.
• Experience managing a dance, yoga, or fitness studio preferred.
• Strong communication and interpersonal skills.
• Highly organized with ability to manage multiple projects.

Responsibilities

• Manage the smooth operations of the studio.
• Hire, train, schedule and manage front desk staff.
• Maintain supplies and inventory and handle studio repairs.
• Oversee student accounts including reminders and tuition collection.
• Provide timely updates to the Executive Director.
• Manage rental and event bookings via DanceStudio Pro and Peer Space.
• Ensure adequate staffing and schedule for all activities.

Skills

Bilingual English/Spanish

Studio management

Budgeting

Customer service

Staff training

Tools

DanceStudio Pro

PeerSpace

ClassPass

Job description

Dance Project of Washington Heights (DPWH) is home to an ever-growing community of young dance students, adult professional dancers, and various other artists passionate about dance, dance-making, and arts education. DPWH currently serves over 300 studentsof different ages, backgrounds, cultures, and socio-economic status. In addition, we make our space available to other dancers, choreographers and arts groups - furthering our reach beyond our direct student base.

The mission of Dance Project of Washington Heights is to remove barriers to dance education and to build community through dance. We believe the art of dance is transformative for individuals and communities. There should be no barriers to everyone experiencing the magic that dance holds, so we work to remove the barriers that do exist. In our efforts to remove such barriers, all of our kids' classes are Pay-What-You-Can.

Ideal Candidate

We are seeking a Studio Manager who will handle the daily operations of the studio and oversee the scheduling and invoicing of clients/renters. As a studio manager, your job duties include hiring and training receptionists, assuring the space is cleaned and well organized, maintaining and troubleshooting equipment, and managing hourly studio rentals. This is a front-facing position and includes interfacing with the community including parents, children, and other clients. The Studio Manager is expected to consistently provide excellent customer service to all existing and prospective families, clients and business partners.serving as the primary contact for Dance Project current and prospective families and the greater community.Ideally the person holding this position will also have a background in sales.

Responsibilities of the Studio Manager:

• Manage and oversee the smooth operations of the studio
• Hire, train, schedule and manage front desk staff
• Work within a budget to maintain the supplies and inventory of the studio; manage studio repairs; handling amazon orders and subscriptions for supplies
• Maintain petty cash log accurately and handle cash responsibly** (Cash Register)
• Maintain multiple software operating systems; Class Pass, PeerSpace, DSP
• Oversee and manage student accounts including reminders, tuition collection, and more
• Provide timely communication, updates, and pertinent information to the Executive Director regarding issues or needs
• Attend weekly staff meetings
• Manage rental and event bookings via DanceStudio Pro and Peer space
• Manage budgeting for new merchandise; sales management including monthly promotions
• Provide timely communication, updates, and pertinent information to the Executive Director and other Program Managers regarding ongoing projects
• Ensure that the studio is adequately staffed for all activities and maintain the studio staff’s work schedule

Basic Qualifications of the Program Manager:

• Bilingual English and Spanish preferred
• Previous experience managing a dance, yoga, or fitness studio a plus
• Ability to communicate to diverse audiences and communities through professional verbal and written skills
• Experience managing peopleExcellent interpersonal skills
• Resourcefulness and independent problem-solving ability
• Experience and comfort using various forms of technology/software systems
• Highly organized and ability to manage and document multiple projects at a time
• Experience with sales

Compensation and Benefits

This is a full-time, salaried position. Salary range from 50K-65K depending on experience.

Dance Project of Washington Heights celebrates diversity and is committed to creating an inclusive, diverse environment for all employees. We seek to recruit, develop and retain the most talented people from a diverse candidate pool. We are especially interested in maintaining a staff that is reflective of the diversity of our student body and participating families. DPWH is an Equal Opportunity Employer.