Damage Restoration Mitigation Coordinator & Estimator

HighGround; Winston-Salem (NC); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Health, Vision & Dental Insurance

Life Insurance

401(k) with company match

PTO and Holidays

Job summary

Power Dry is seeking a Mitigation Coordinator and Estimator to manage insurance estimates, document control, and file processing in North Carolina. You will work cross-functionally with technicians, project managers, and external stakeholders to ensure documentation and billing align with industry standards.

The role requires high attention to detail, strong organizational and communication skills, and the ability to manage multiple tasks in a fast-paced environment.

Qualifications

• High attention to detail with strong organizational and analytical skills.
• Proficient with Microsoft Excel, document management, and basic office software.
• Strong written and verbal communication skills.
• Ability to prioritize multiple tasks in a fast-paced environment.
• Self-starter with the ability to work independently and meet deadlines.

Responsibilities

• Prepare detailed and accurate job estimates in accordance with insurance industry standards.
• Collaborate with project managers and field technicians to gather scope-specific details.
• Ensure estimates are submitted timely and follow up on pending approvals or revisions.
• Support claim negotiations with insurance adjusters as needed.
• Create, organize, and maintain digital job files from intake to closeout.
• Track job progress and follow up on outstanding paperwork or data.
• Respond professionally to calls and emails, collecting detailed customer information.
• Assist customers with billing-related questions and ensure a positive service experience.

Skills

Attention to detail

Organizational skills

Analytical skills

Written and verbal communication

Multi-tasking

Tools

MS Excel

Document management system

Job description

Power Dry is seeking a Mitigation Coordinator and Estimator to manage insurance estimates, document control, and file processing in North Carolina. You will work cross-functionally with technicians, project managers, and external stakeholders to ensure documentation and billing align with industry standards.

The role requires high attention to detail, strong organizational and communication skills, and the ability to manage multiple tasks in a fast-paced environment.