Dallas Inside Sales Pro — Steel & Solutions

Norfolk Iron and Metal; Dallas (TX); On-site; USD 55,000 - 70,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance

401(k)

Paid Time Off

Job summary

Norfolk Iron & Metal in Dallas, TX is seeking an experienced Inside Sales Representative to manage inbound and outbound calls, develop customer accounts, and provide accurate quotes for steel products. You will coordinate with operations and logistics to meet delivery timelines and grow revenue.

You will identify new leads, maintain CRM records, and collaborate with teammates to achieve sales goals while delivering professional, solutions-focused service to customers.

Qualifications

• Experience in Inside Sales, handling inbound and outbound communications and closing orders.
• Strong focus on Customer Satisfaction and Customer Service, with ability to build long-term relationships.
• Proficiency in Lead Generation activities, such as prospecting, qualifying opportunities, and nurturing new accounts.

Responsibilities

• Manage inbound and outbound sales calls and develop customer accounts.
• Provide accurate quotes for steel products and monitor orders.
• Coordinate with operations and logistics to meet delivery timelines.
• Identify and qualify new leads and maintain detailed CRM records.
• Collaborate with team members to achieve sales goals and support revenue growth.
• Respond promptly to customer inquiries and resolve issues.

Skills

Inside Sales

Customer relationships

Lead generation

Account management

Negotiation

Communication

CRM systems

MS Office

Education

Bachelor's degree in business

Equivalent work experience

Tools

CRM systems

MS Office tools

Job description

Norfolk Iron & Metal in Dallas, TX is seeking an experienced Inside Sales Representative to manage inbound and outbound calls, develop customer accounts, and provide accurate quotes for steel products. You will coordinate with operations and logistics to meet delivery timelines and grow revenue.

You will identify new leads, maintain CRM records, and collaborate with teammates to achieve sales goals while delivering professional, solutions-focused service to customers.