Dallas-Based Senior VP, Mortgage Operations

Liberty Bankers Insurance Group; Dallas (TX); On-site; USD 150,000 - 175,000; Full time

Job summary

Liberty Bankers Insurance Group is seeking an SVP of Mortgage and Loan Operations in Dallas, TX. This executive role oversees the mortgage loan portfolio from origination through closing, including servicing, risk management and compliance, while driving strategic growth and operational excellence.

The successful candidate will lead a high performing team, implement process improvements, leverage technology, and partner with IT and vendors to enhance efficiency and customer experience.

Qualifications

• Bachelor’s degree in finance, business administration, or related field.
• Extensive mortgage lending experience with leadership roles.
• Strong knowledge of mortgage regulations, compliance, and risk management.
• Excellent leadership and interpersonal skills.
• Proven ability to develop and implement mortgage loan strategies.
• Financial acumen and budget management skills.
• Strong analytical and problem-solving abilities.
• Excellent communication and presentation skills.

Responsibilities

• Develop the strategic vision for the loan operations department, ensuring the appropriate operational processes and controls are in place and align with the company’s strategic plan and business objectives.
• Oversee day-to-day operations of the loan operations team (documentation, servicing, and post-closing) ensuring goals and objectives are achieved.
• Identify opportunities for process improvement, automation, and technology adoption to enhance operational efficiency.
• Lead and develop a team of loan operations managers and staff, fostering a culture of excellence, collaboration, and continuous improvement, ensuring performance management of the entire team.
• Assist in annual budget planning and successful budget performance for the department.
• Ensure compliance with all relevant regulations, industry standards, and internal policies in loan operations. Proactively address potential risks and develop risk mitigation strategies.
• Streamline loan processing workflows, reducing turnaround times, and improving accuracy. Develop, implement, and maintain department policies and procedures to enhance productivity and resource utilization.
• Oversee relationships with external service providers, such as loan servicing companies and technology vendors, ensuring their performance meets expectations and complies with contractual agreements.
• Collaborate with IT teams to assess, implement, and enhance loan processing systems and technology platforms.
• Develop and maintain operational metrics for loan operations. Analyze data and generate regular reports to measure performance and identify opportunities for improvement.
• Focus on improving the overall customer experience by ensuring smooth loan processes, timely communication and excellent service.

Skills

Leadership

Regulatory knowledge

Budgeting

Analytical skills

Communication

Strategic thinking

Education

Bachelor’s degree in finance / business administration / related field

Job description

Liberty Bankers Insurance Group is seeking an SVP of Mortgage and Loan Operations in Dallas, TX. This executive role oversees the mortgage loan portfolio from origination through closing, including servicing, risk management and compliance, while driving strategic growth and operational excellence.

The successful candidate will lead a high performing team, implement process improvements, leverage technology, and partner with IT and vendors to enhance efficiency and customer experience.